2712 Neil Armstrong Parkway
Hampton, VA 23666

Get Directions

Sales: 757-704-5770

Used Cars: 757-704-5770

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of Mercedes-Benz of Hampton

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This review is mainly for my salesman Mr.

Reviewed by Vincent Purnell Sr from NCMarch 20, 2025

This review is mainly for my salesman Mr. Rick Smith. Very professional and knowledgeable. Had a great time on our test drive. I highly recommend asking for Mr. Smith. The sales manager Ian was also great to work with. We were able to get a deal done that was fair for the both of us.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Super group of sales personnel!

Reviewed by Henry Spiller from Richmond Virginia January 01, 2025

Super group of sales personnel! Good at what they do! I would buy from them again!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

TERRIBLE ATTITUDE & HAVE ZERO CLUE ABOUT THEIR OWN BRAND.

Reviewed by JW from Atlanta, GADecember 22, 2024

TERRIBLE ATTITUDE & HAVE ZERO CLUE ABOUT THEIR OWN BRAND. For nine days, I called the dealership about two vehicles that we wanted to purchase before the end of the year. Finally got someone on the phone today who I had to educate about Mercedes leases. After a five minute phone call where the sales person knew absolutely nothing about the S class or lease options, He said he would have someone call me back that was in the finance office in a few mins. About an hour later, a Very rude and even more uninformed person called. Spend your time and money elsewhere. Staff is AWFUL!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Hampton

The team at Mercedes-Benz of Hampton would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mercedes-Benz vehicles, or get a great offer on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top