Mercedes-Benz of Fredericksburg

stay away from this dealership.. read the reviews, they are liars to get a sale. i am an 100% disabled veteran and they are liars and will tell you anything to get a sale.. there are other dealerships that are trustworthy... read the lowes

I recently purchased a certified, like new S 500 from Mercedes-Benz of Fredericksburg, and I can honestly say I have never felt this good about buying a car. I’ve been driving Mercedes vehicles for over 30 years, and this was the first time I was treated with such genuine care, kindness, and respect throughout the entire process. The car was inspected thoroughly, and every detail of the sale—and how to operate the vehicle—was clearly explained to me. They were more than fair with the trade-in value of my BMW, and they even promised an upgrade before I left the dealership…which they absolutely delivered on. I arrived about an hour and a half before closing, so some preparation steps couldn’t be completed beforehand. Even so, I was the last customer in the dealership and never once felt rushed or pressured. The staff was patient, attentive, and followed through on every single promise. In fact, instead of me having to call them, they called me. Jake Huber, Justin Van Hoven, Mike in the Service Department, Whitney in Finance, the finance manager, and even the receptionist—everyone there was outstanding. The entire building is filled with caring, professional people who truly stand behind their cars and treat customers like royalty. Let’s be honest—Mercedes-Benz isn’t the cheapest car on the market, so being taken care of at this level really matters. I’m extremely picky, and I won’t be going anywhere else to buy a car. I genuinely love and, most importantly, I TRUST the staff at Mercedes-Benz of Fredericksburg. Sabrina

STAY AWAY!!!!!! SHADY. STAY AWAY. They lie and sell cars with coolant issues. Was going to buy a Miami Blue BASE 911. Started it up and threw a coolant code. Asked to have it sent to Porsche for PPI. They said it was “ALREADY THERE.” I swung by on a Sunday and SURPRISE IT IS STILL THERE! Stopped by today & they said it “self resolved.” I’ve owned Pcars for 25 years and these people think the consumer is not knowledgable. They had me wait 20 minutes to look at the car for a second time, and this time they didn’t bother to come out and let me start it up. WOW. DO NOT BUY FROM THESE DISINGENUOUS STEALERSHIP. Also, they said they had an appointment for this car at Arlington Porsche, when I called Porsche Arlington they said NO ONE CALLED TO SET UP AN APPOINTMENT! THEY LIE. I am also reporting this experience to the BBB>!