1625 N Valley Mills Dr
Waco, TX 76710
Sales: 833-240-7503
Used Cars: 833-241-6448
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Waco, TX that carry Mercedes-Benz
Overall Rating:
4.3 (out of 5)
89% recommend this dealer
287 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Ernesto did everything he could to make sure everything
Ernesto did everything he could to make sure everything was ok. And my daughter is enjoying her new car
Dealer Response
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Maximum rating = 5
Very poor service depatment.
Very poor service depatment. Per there instructions, scheduled appointment on line. I do not live in Waco, do not work in Waco and live in ine driver family. Booked service appointment with ALL the details. Took off work, traveled to Waco for apointment. Was told oh, you need to leave the car here for several days before we can even look at it. Explained Ivtook off work, traveled from out of town, followed instructions, no one told me had to leave it for days. They were rude, no customer service at all. I left, contacted Mercedes-Benz of Georgetown. They set me up with appointment and courtesy car, no problem. Thats were my business will go and all my recommendations. I had heard dont waste your time at Mercedes of Waco, awful service, and I can confirm that.
Dealer Response
Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (254) 244-0166 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Maximum rating = 5
My recent purchase experience at Mercedes-Benz of Waco
My recent purchase experience at Mercedes-Benz of Waco was outstanding from start to finish. The staff was professional, welcoming, and attentive, making the entire process seamless. The thoughtful delivery details truly set them apart. I highly recommend Mercedes-Benz of Waco to anyone looking for a first-class car buying experience
Dealer Response
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Maximum rating = 5
We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one no-haggle price and it comes with a 5-day return policy*. Plus we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.
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