400 E Expressway 83
San Juan, TX 78589

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Sales: 866-872-6559

Used Cars: 877-464-3917

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 5:00pm

Reviews of Mercedes-Benz of San Juan

Overall Rating:

4.5 (out of 5)

97% recommend this dealer

447 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Would not pick any other service team, I want to thank

Reviewed by Paul from McAllen, Tx November 25, 2025

Would not pick any other service team, I want to thank Angel for always going above and beyond. I don’t plan for on switching dealerships anytime soon.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service was excellent Car is fully back to

Reviewed by Rick LOctober 12, 2025

Service was excellent Car is fully back to baseline Tires were changed on time Car was clean and nice at pickup Minor issues when paying by check and verification was delayed in a busy day If you could give clear instructions to pay before pickup would be good Overal, excellent car, excellent service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Rick, thank you for taking the time to share your feedback! We’re glad to hear your vehicle is back to baseline, and that the service, tire change, and pickup experience met your expectations. We appreciate your suggestion about providing clearer payment instructions and will work on making that process smoother. We look forward to serving you again! :) – The Team at Mercedes-Benz of San Juan

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Exceptional performance by Professional Consultant

Reviewed by Roberto F Loredo from San Juan TexasSeptember 30, 2025

Exceptional performance by Professional Consultant Ricardo Gonzalez. He went above and beyond in customer service!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Roberto, thank you for sharing your experience! Ricardo is thrilled to hear your kind words and is so glad he could provide exceptional service. We appreciate your feedback and look forward to serving you again! :) - The Team at Mercedes-Benz of San Juan

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of San Juan

The culture of Mercedes-Benz of San Juan is fueled by our desire to enhance the lifestyle of every customer family member and community that we come into contact with. Whether it is having your shoes shined while you wait for your car to be serviced or getting a massage by our professional masseuse as we finish putting the best deal together on your brand new Mercedes-Benz Smart or Sprinter vehicle our desire and hope is for everyone in our circle of influence to come experience the difference at Mercedes-Benz of San Juan.

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