3900 Southwest Fwy
Houston, TX 77027

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Sales: 888-842-6301

Used Cars: 888-840-1782

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Reviews of Mercedes-Benz of Houston Greenway

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

3082 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

still waiting on my 20,000 deposit after a month

Reviewed by theirvinlawfirmJanuary 16, 2026

still waiting on my 20,000 deposit after a month excuses are all i'm getting

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Put a deposit of 20,000 down on a g wagon, decide not to

Reviewed by theirvinlawfirmJanuary 16, 2026

Put a deposit of 20,000 down on a g wagon, decide not to buy . been waiting a month for my money UNACCEPTABLE!!!!🤬

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

still waiting for my 20,000 deposit for a month and

Reviewed by irvin from houston January 16, 2026

still waiting for my 20,000 deposit for a month and they tried to sell me a $20,000 extended warranty ‼️‼️🤬

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Irvin, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Houston Greenway

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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