Mercedes-Benz of Austin in Austin including address, phone, dealer reviews, directions, a map, inventory and more

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6757 Airport Blvd
Austin, TX 78752

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Sales: 512-961-5753

Used Cars: 512-961-5770

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00pm – 6:00pm

Reviews of Mercedes-Benz of Austin

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Service

Reviewed by Maureen from Houston, TexasNovember 07, 2019

Amazing experience! I live in Houston and purchased a Lexus RX350 online. I was assigned WC as my adviser let me tell you it was one of the best car buying experience I've ever had. Because I reside in Houston most everything was done by email and phone WC gave me top notch customer service. He was attentive, immediately responded to my many questions, gave me his honest and extremely professional. The process went by quickly and I was in their office the same day to pick up my car. I was in a hurry and a little stressed, but meeting him face to face put me at ease. He kept me laughing, but still stayed professional; although, I didn't purchase a Mercedes, I still received the "royal treatment". If you are in need of a vehicle, I recommend Mercedes Benz of Austin ask for WC.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Maureen, thanks so much for the kind words! We're thrilled the staff and service have been nothing short of perfect. Congratulations on the vehicle and thank you so much for shopping with us. -The Team at Mercedes-Benz of Austin

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic!

Reviewed by Tommy from Harker Heights, TxJune 03, 2018

Just an overall fantastic experience with Chris Hernandez. The deal was done thru email and phone calls. Once i arrived was treating with the utmost respect. One of the best experiences ive ever had with a dealership

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We love to read reviews like yours, Tommy! Thank you so much for letting us know how we did. -The Team at Mercedes-Benz of Austin

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

owner

Reviewed by Ross, Texas from College StationJanuary 30, 2017

Excellent, friendly service. in and out for "A" service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for giving us such a great review, Ross. We are constantly hard at work to deliver the best possible and experiences. We look forward to seeing you next time! -The Team at Mercedes-Benz of Austin

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Mercedes-Benz of Austin

Part of the Continental Automotive Group. At Mercedes-Benz of Austin we believe purchasing a New Used or Certified Pre-Owned vehicle should be both simple and pleasant. Schedule Mercedes-Benz Service. We offer our customers free CarFAX reports on any vehicle they are looking to purchase or trade.

Mercedes-Benz of Austin has the ability to custom order your Mercedes-Benz directly from Germany with our European Delivery Program or we can acquire and reroute Mercedes-Benz cars and sport utility vehicles from the Mercedes-Benz USA storage facilities.

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