630 Bakers Bridge Ave
Franklin, TN 37067

Get Directions

Sales: 888-480-9428

Used Cars: 888-864-2817

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Nashville

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1213 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was so helpful from the time I walked in until I

Reviewed by adriane jonesJanuary 25, 2026

Everyone was so helpful from the time I walked in until I signed for my new vehicle. Thank you Naser for being so helpful!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

sales rep was very good and helpful.

Reviewed by jwc644January 24, 2026

sales rep was very good and helpful..communication and service very good…sales rep was experienced and knowledgable

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We thought Zenel was great.

Reviewed by Deval from Madisonville KY January 19, 2026

We thought Zenel was great. Had a pleasant experience buying a new car. highly recommend.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Deval, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. We can't wait to see you again, have a great day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Nashville

Mercedes-Benz of Nashville is a state-of-the art dealership just minutes south of Nashville. We are dedicated to offering the best in luxury vehicles and giving back to the community where and when we can!

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  • No cost, no-hassle negotiation
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