Mercedes-Benz of Nashville

Mercedes-Benz New Car Dealership in Franklin, TN

630 Bakers Bridge Ave
Franklin, TN 37067

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Sales: 888-480-9428

Used Cars: 888-864-2817

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm
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Reviews of Mercedes-Benz of Nashville

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1197 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

"When I think of Mercedes, 'best in class' is what comes

Reviewed by cnorrisNovember 30, 2025

"When I think of Mercedes, 'best in class' is what comes to mind. That’s exactly what we experienced at Mercedes-Benz of Nashville. Jan Crick was extremely accommodating, knowledgeable, and a pleasure to work with. We are repeat customers and will happily continue to be in the future."

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We are so happy to read such a great review about Mercedes-Benz of Nashville! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Nashville

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service.

Reviewed by ClaudioNovember 26, 2025

Excellent service. Janet and Derek are great. Staff is very well trained, cordial and professional.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Claudio, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. We can't wait to see you again, have a great day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible business deceptive manipulative Sold me lemon

Reviewed by Jason kick from Ashevile November 25, 2025

Horrible business deceptive manipulative Sold me lemon car and is pursing it legally They repoed the car and now want me to pay full price for a car I don't currently have Fancy lawyers big money Avoid like a plague until you want to buy a broken car that they took back and pay full price for. Car you don't own

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Nashville

Mercedes-Benz of Nashville is a state-of-the art dealership just minutes south of Nashville. We are dedicated to offering the best in luxury vehicles and giving back to the community where and when we can!

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Want more details on Mercedes-Benz vehicles?

Mercedes-Benz

AMG GLC 43, AMG GLE 53, C-Class, CLA 250, CLE 300, E-Class, EQB 300, EQE 350, G-Class, GLA 250, GLB 250, GLC 300, GLC 350e, GLE 350, GLE 450, GLE 450e, GLS 450, Sprinter 2500
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