2199 David H McLeod Blvd Suite C
Florence, SC 29501

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Reviews of Mercedes-Benz of Florence

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Service

Reviewed by Ella from Sumter, SCJanuary 14, 2023

Excellent Service I would like to thank Mercedes Benz of Florence, South Carolina at 2199 David H McLeod Blvd Suite C for their excellent service and commend their Service Advisor Zarchary Howard for performing outstanding and topnotch service. Your Service Advisor Zachary Howard provided timely and helpful service regarding my Mercedes Benz on January 13, 2023. He was not only professional and exhibited efficient services, but caring and considerate. As an educator working in the school system, I am constantly in the classroom and would have to have a substitute to fill in when I am not in the classroom. I was very thankful that Mr. Zachary Howard assistance and understanding of my situation offered an alternative that would suit my needs best. Not only did he solved that problem, but he was also thoughtful and caring regarding the service charges which really made my day. Mr. Zachary demonstrated a caring approach, and he is a true and very kind professional. I could not help but share it with all my colleagues at school, I will share it with my church members and everywhere I go for everyone to visit Mercedes Benz of Florence, South Carolina. I would especially like to commend Mr. Zachary Howard for his professionalism, empathetic and exceptional services.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Happy Customers!

Reviewed by Victor and Pamala Zaldivar from Florence, SCOctober 26, 2022

This was our first experience with MB of Florence. Sunshine was professional, extremely well informed and patient with us. She and Jonathan made the purchase very smooth and we were driving off in our new car in no time. We would heartily recommend this dealership to anyone who would ask. Thank you, Sunshine and Jonathan.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Victor, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great vehicle and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your vehicle, feel free to give us a call here at Mercedes Benz of Florence.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

They even delivered the vehicle to me.

Reviewed by Ward Wright from Jacksonville, NCOctober 19, 2022

The smoothest car deal I’ve ever made, this is my fourth vehicle I bought from here, their customer service keeps me coming back, and I live three hours away. Jasmine made everything convenient with no hassle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Ward, we truly appreciate your continual dedication to Mercedes Benz of Florence. Congratulations on your fourth vehicle purchase with our Sales Team. They'll be happy to receive your fanstic review about them always giving you a smooth experience.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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