975 Fish Rd
Tiverton, RI 02878

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Sales: 401-373-3186

Used Cars: 401-329-9764

Hours Toggle

Sales Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 9:00am – 3:00pm

Reviews of Viti, Inc.

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

796 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always a great experience in the service department.

Reviewed by amedeiros0810December 12, 2025

Always a great experience in the service department. Pleased with my services every time. Very happy to recommend to everyone I know .

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My 2024 E350 notified me that I was due for Service A.

Reviewed by lordrpDecember 07, 2025

My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their location on that day. They took my car in and had a loaner car waiting for me. Later on that same day, they called me to say that the service was complete. This time, I accepted their offer to drop my car off at my home. They came at the time they said, swapped cars, and the job was finished. It could not have been more convenient for me.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The sales team, service team, finance department, and the

Reviewed by 13carsNovember 26, 2025

The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercedes, I would look at their used inventory of other models of vehicles, just to not have to go to any other dealership

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi 13cars, Thank you so much for taking the time to leave this amazing 5-star review for us! We sincerely appreciate your business for these past three years, and are thrilled to hear that you always have such a great experience working with our team! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Viti, Inc.

At Viti we want to make the process of buying a Mercedes-Benz exciting and fun. We strive to provide a low-pressure environment that invites our RI and MA Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our RI Mercedes-Benz dealership for their motoring needs.Please visit our Mercedes-Benz dealership today and let us show you why Viti is the RI Mercedes-Benz dealer you'll keep coming back to.

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