150 MotorWorld Drive
Wilkes Barre, PA 18702

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Sales: 877-891-3739

Used Cars: 877-878-2262

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Wilkes-Barre

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

323 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was very pleased with the attention and the dealings I

Reviewed by Mike M. from Dunmore, PADecember 01, 2025

I was very pleased with the attention and the dealings I had with Jan and Justin. They were able to obtain the vehicle I wanted to purchase. They were very attentive and transparent. I would also like to mention Frankling's guidance with the technological aspects of the vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Mike, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Thank you Kim!

Reviewed by Nikki December 01, 2025

Thank you Kim! We had a great experience with Kim and Peter at Mercedes Benz of Wilkes Barre. My husband and I got to the dealership late on a Monday evening, Kim was so kind and made us feel comfortable right away. Kim was super patient with us as we test drove cars and had a great sense of humor! Kim took the time to explain everything to us and even stayed super late to help us find the right vehicle. Kim, you rock lady, thank you! We appreciate you being so good to us. Peter stayed late as well to help us with the finance piece! You guys were so great to work with and never rushed us at all! Made our first Mercedes Benz purchase top notch! Cheers to you team!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

We had a phenomenal experience with MB Wilkes Barre and

Reviewed by Justin GNovember 24, 2025

We had a phenomenal experience with MB Wilkes Barre and Anna was a pleasure to work with! She helped us solve some logistical problems and treated us like gold throughout the entire process. Communication was 10/10 - including real time updates and a video from the technician! We hadn't purchased this vehicle through MB of Wilkes-Barre but after this experience with the service department we will absolutely buy our next cars here.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Justin, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

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Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Wilkes-Barre

Mercedes-Benz of Wilkes-Barre is your one-stop-shop for all of your vehicle needs. We have an extensive inventory of brand new 2019 Mercedes-Benz models such as the 2019 Mercedes-Benz C-Class as well as a large inventory of used vehicles. If you're interested in financing your future purchase be sure to visit our knowledgeable Mercedes-Benz finance center and apply for Mercedes-Benz financing.

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