4709 Baum Blvd
Pittsburgh, PA 15213

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Sales: 412-567-5400

Used Cars: 717-817-4464

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Mercedes-Benz of Pittsburgh

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't believe their website.

Reviewed by Online shopper from lexington, kyOctober 03, 2023

Mercedes of Pittsburg listed a car on here. I call up willing to pay full asking price. Sales associate Kirk told me the car hasn't sold but they will sell it locally. If they can't sell it locally then they will call me. If you list the car on a national car site it should be available nationally. Frankly I believe this is not truth in advertising. Their website even talks about virtual tour etc for selling online. I guess that's only for worn out and overpriced cars. FWIW the car was priced exactly at Market.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you so much for taking the time to speak with me today. We appreciate your feedback, and as unintentional and regrettable as these situations are, it gives us an opportunity to improve as a team and provide an exceptional client experience moving forward. Please feel free to reach out to me directly if there is anything that I can assist you with in the future. Thank you again. Sincerely, Derek Rusbarsky General Manager (412) 683-5000

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

2012 CL550

Reviewed by Bruce G from Holiday Island, ARAugust 02, 2023

Bought a beautiful pre owned CL550 from 900 miles away!! Darien Lux took care of everything and kept me extremely satisfied. What a wonderful purchase experience Mercedes Benz of Pittsburgh provided. Thank you Darien Lux.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

They low balled my trade, another dealer offered 40K and

Reviewed by bobboFebruary 07, 2023

They low balled my trade, another dealer offered 40K and they offered 34K. He proudly showed me the "Cash" value from KBB on my car, which is way under trade value. They were asking the retail for the used car I was interested in and it was a very nice car. It was after 5pm and I asked the salesman if I could have the night to think about it as I was very interested in the used car. That is when he informed me that the car was already sold to an internet buyer but he would sell it to me if I committed right then on the spot. I imagined he was bluffing so I said I would call him before 9am the next day. In any event less than 30 minutes later he called me to gleefully tell me the car was sold! What a waste of time and effort! It it was sold why did he bother showing it to me?

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to email me regarding your most recent experience. As we mentioned, the vehicle that you were interested in was in high demand and in these situations we do everything we can to provide that insight to our clients out of respect for everyone’s time. We appreciate your feedback, and as unintentional and regrettable as these situations are, it gives us an opportunity to improve as a team and provide an exceptional client experience moving forward. Please feel free to reach out me directly if there is anything that I can assist you with in the future. Sincerely, Andy Kornreich Sales Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Pittsburgh

Serving the Pittsburgh area Mercedes-Benz of Pittsburgh located at 4709 Baum Blvd in Pittsburgh PA is your premier retailer of new and used Mercedes vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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