5100 Main St
East Petersburg, PA 17520

Get Directions

Sales: 717-842-4671

Used Cars: 717-842-4674

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Mercedes-Benz of Lancaster

Overall Rating:

5 (out of 5)

96% recommend this dealer

244 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service.

Reviewed by Susan from Palmyra PaNovember 25, 2025

Great service. Always goes over any repairs or service needs. Doesn’t try and force things on you.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Susan, thank you for trusting Mercedes-Benz of Lancaster with your business!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

⭐ 5/5 (Deserves more than 5) – Outstanding Experience

Reviewed by Rohan Parab from MarylandNovember 16, 2025

⭐ 5/5 (Deserves more than 5) – Outstanding Experience with Tim Smith at Mercedes-Benz of Lancaster, PA ⭐ My wife and I had an amazing experience purchasing our first Mercedes-Benz from Tim Smith at Mercedes-Benz of Lancaster, PA. - Exceptional first-Mercedes experience – Tim made the entire process smooth, transparent and stress-free. - Extremely prompt & professional – We were very picky (more so than other customers) about making sure the documentation (especially the vehicle warranty) is clean and accurate and Tim ensured that we received every single documentation we requested, even if in certain cases it was hard to obtain. - Truly went above and beyond – After hearing about our previous bad experience at another dealership/brand, Tim took it upon himself personally, to ensure this purchase was completely different— and in the best way possible. - Exceptional post-purchase support – A week after buying the car, we noticed a missing cargo cover. While most dealerships completely ignore you once the sale is done, Tim stayed just as responsive and made sure we received the missing cargo cover right away. - Genuinely cares about customers – His dedication and attention to detail truly stands out. - Will return for future purchases – Tim will definitely be the first person we will be reaching out to again, for our next Mercedes. Highly recommend working with Tim Smith if you want a truly top-tier Mercedes-Benz buying experience!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Rohan, it sounds like you and your wife had a top-notch experience with Tim! Thank you so much for sharing your feedback. Your kind words mean the world to us, and we are so grateful for your business. See you next time at Mercedes-Benz of Lancaster!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

As always the service experience was fantastic from

Reviewed by G Bouldin from Lancaster Pennsylvania November 12, 2025

As always the service experience was fantastic from beginning to end Jeremy and the service crew are fantastic. Wouldn’t take my car anywhere else.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are grateful for your business and recommendation! Thank you for choosing Mercedes-Benz of Lancaster and for sharing your experience with Jeremy and his team. We look forward to serving you again!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Lancaster

Since 1957 when the Mann family was awarded their Mercedes franchise Mercedes-Benz of Lancaster in East Petersburg PA treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time through providing uncompromising unparalleled service experience. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top