1605 SW Naito Pkwy
Portland, OR 97201

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Sales: 971-270-3186

Used Cars: 971-270-2444

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Portland

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

2285 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent and fast Excellent and fast Mitchell went above

Reviewed by CARLOSROGELFebruary 18, 2024

Excellent and fast Excellent and fast Mitchell went above and beyond for our new purchase

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

It's great to see you received great service and an efficient buying experience here at Mercedes-Benz of Portland! Thank you for taking the time to shout-out our team member, Mitchell! We hope you are enjoying your new vehicle.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Salesman was great.

Reviewed by KENNYSSENFebruary 17, 2024

Salesman was great. My issue was with financial person. She charged me $900 more per year for extended warranty than originally quoted saying she forgot about price increase.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was the first OEM required service.

Reviewed by DAVID.AAROEFebruary 17, 2024

This was the first OEM required service. The quality of the service was good. However, there were some glitches in the electronics, controlling the folding mirrors and automatic dimming headlights.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

David, we appreciate your feedback on the service you received at Mercedes-Benz of Portland. We're glad to know that overall it was good, but sorry to learn about those electronic glitches. Rest assured our team is here for any further assistance needed!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Portland

Mercedes-Benz of Portland is committed to providing an excellent experience from the moment you arrive at our dealership. Whether you're shopping for a new or used vehicle or need to bring your car in for service our goal is to provide our customers the best Mercedes-Benz experience ever. Learn more online at MercedesBenzPortland.com

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