3240 Crater Lake Avenue
Medford, OR 97504

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Sales: 541-774-1000

Used Cars: 541-774-1000

Hours Toggle

Sales Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Mercedes-Benz of Medford

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

58 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We live a 3 hours drive from MB of Medford, but we made

Reviewed by N97420 from Coos Bay, Oregon November 27, 2025

We live a 3 hours drive from MB of Medford, but we made an appointment for scheduled service on our 2015 Sprinter passenger van, while on our way to see friends in Sacramento for thanksgiving. I dropped off our van the night before so the mechanics could get right to it in the morning & we could continue on our remaining 4 hours to our destination soon thereafter. Their service department is the best in the west. They are the most transparent & the best I have encountered at any MB dealership. They sent me a video review of my van’s undercarriage & showed what was in good shape & what needed attention. In the past they have even walked me back to the service bay to show me what needed done or what was done, quite impressive. Most importantly, when things are done here, they are done well. I hope they keep up their high standards. Kudos to Shannon & Dan in service & my service tech Riley!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for sharing your experience! We're honored by your trust and will pass along your kudos to Shannon, Dan, and Riley. We truly look forward to serving you again at Mercedes-Benz of Medford! Safe travels in your 2015 Mercedes-Benz Sprinter passenger van!

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Maximum rating = 5

5.0 (out of 5)

Stewart Mautz recently guided us through the purchase of

Reviewed by BG from Ashland, OROctober 10, 2025

Stewart Mautz recently guided us through the purchase of a 2019 Toyota 4Runner. From beginning to end he was friendly, courteous, and professional. He went out of his way to help us in several ways. Absolutely no pressure. A real pleasure to deal with. He is not on the employee list on this website because was relatively new at the dealership, but we give him 5 stars. Thanks again, Stewart!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, BG! We’re so pleased to hear that Stewart made your purchase process a seamless one from start to finish. Enjoy your 2019 Toyota 4Runner! - Mercedes-Benz of Medford

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Maximum rating = 5

5.0 (out of 5)

Dan @ Mercedes-Benz of Medford took good care of me and

Reviewed by Tom Cohen from Medford, OROctober 08, 2025

Dan @ Mercedes-Benz of Medford took good care of me and my Van in a timely manner. Unexpected multiple point inspection was very, very helpful. And a van wash to top off the service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Tom, we're glad Dan took such good care of you and your van at Mercedes-Benz of Medford. We love to see this high rating and we hope to welcome you back again down the road. Thank you!

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Maximum rating = 5

About Mercedes-Benz of Medford

We are a family owned dealership operating in Medford and have worked hard to earn a reputation for providing excellence in customer service. We have made loyal customers out of people from all throughout Southern Oregon and Northern California. If you are from Grants Pass, Ashland, Eagle Point, or any of the surrounding areas, then you should stop by and see Mercedes-Benz of Medford today!

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