2200 Martin Luther King Jr Blvd
Eugene, OR 97401

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Sales: 541-687-8888

Used Cars: 541-543-2153

Hours Toggle

Sales Department

Sun 11:00am – 5:00am
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Mercedes-Benz of Eugene

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

129 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I would never recommend purchasing a vehicle from here.

Reviewed by christinacuppOctober 22, 2025

I would never recommend purchasing a vehicle from here. We were promised free charging for 2 years when we purchased our vehicle in June and have been given the run around for months. They have been actively avoiding my calls and even after escalating things to corporate they are avoiding them as well. Dont buy here!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for bringing this to our attention, Christina. I'm glad we were able to touch base with one another and get the issue resolved. I apologize for the frustrating experience and lack of follow up. Please don't hesitate to reach out for assistance in the future. -Britton Schroeder, GM 541-687-8888

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently purchased a 2015 Mercedes C400 from this

Reviewed by liam.leibowitzMay 30, 2025

I recently purchased a 2015 Mercedes C400 from this dealership and had the car transported to New Jersey. While there were a few initial hiccups I have to give credit where it’s due. Despite the rocky start, the team, and particularly the sales manager Israel, stepped up and made things right. They took responsibility, reimbursed me for the unexpected costs, and showed a genuine effort to correct the situation. It’s rare these days to see a dealership follow through on their word, especially after the sale is complete. I really appreciate their professionalism and commitment to customer satisfaction. Mistakes happen, but what matters is how a business handles them, and in the end, they handled it well. Overall, I had a great experience, and I really do enjoy my new car!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brett was exceptional and the other members of the team

Reviewed by chapter_footing4qMarch 18, 2025

Brett was exceptional and the other members of the team were great. They were so helpful and courteous

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're delighted to hear that Brett and our team at Mercedes-Benz of Eugene provided exceptional service. Thank you for sharing your experience! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Eugene

At Mercedes-Benz of Eugene we focus on you our customer. We are proud to bring you a history of innovation performance safety and style backed by service that is world-renowned. At Mercedes-Benz of Eugene we like seeing our customers drive off in their dream car. Your car buying experience will be the beginning of a great relationship built on trust service and smiles. Whether you're looking for a new pre-owned vehicle or Sprinter you'll find one just right for you. Visit us today to experience Mercedes-Benz the best or nothing.

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