9393 S Memorial Dr
Tulsa, OK 74133

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Sales: 918-317-1514

Used Cars: 918-317-1514

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Jackie Cooper Mercedes Benz

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

We purchased our certified pre-owned Mercedes in May 2024

Reviewed by Wheeler from KansasJuly 28, 2025

We purchased our certified pre-owned Mercedes in May 2024 and were assured at the time of sale that the second key was in the mail and would arrive within a few weeks. It's now almost August, and after nearly three months of excuses, we’re still being told the key is "in the mail" — yet they conveniently cannot provide a tracking number or proof it was ever sent. This situation has dragged on throughout the entire month of July, with zero accountability or follow-through. The dealership’s behavior has been evasive and unprofessional at best, and it’s clear we were given empty promises just to close the sale. Buyer beware: if you do not leave the lot with both keys in your hand, assume you will never receive the second one.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Nice people just wasn't what I wanted in vehicle.

Reviewed by Eddie campbell from Clarita,okMay 02, 2025

Nice people just wasn't what I wanted in vehicle. But we're accomidating and friendly

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Eddie, thank you for your kind words. I'm sorry to hear we weren't able to match you to the vehicle you desired this time. We hope you'll return in the future if you do see a vehicle that meets your needs. We'd love to help!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Beware of service & parts prices.

Reviewed by J Medlock from Cushing OkApril 02, 2023

Had car serviced locally and every time i start it notice it is overdue for service. Also was told on SUV that it needed B7 device at 60000 miles for over $6000.00.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

James, We are sorry to hear you weren’t happy with your January 2022 service visit. It’s been a while but, according to our records, you completed service prior to hitting normal mileage markers that would initiate a reminder. However, the vehicle’s reminder system can be reset easily. If you aren’t sure where to do that, we would be more than happy to do that for you. As we do not have a $6,000 regular maintenance for any of our Mercedes-Benz vehicles, we’d love to learn more so that we can clear up any confusion you may have on future service. Please call our service manager, Denny Martin, at 918-249-9393. Thank you!

Overall Facilities 2

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Jackie Cooper Mercedes Benz

Welcome to Mercedes Benz of Tulsa in Tulsa Oklahoma. Searching Mercedes Benz of Tulsa Online is a fast and convenient way to research and find a vehicle that's right for you. Whether you're looking for a new or pre-owned car you'll find it at Mercedes Benz of Tulsa. At Mercedes Benz of Tulsa online and offline customers enjoy special vehicle offers every day. Mercedes Benz of Tulsa offers online inventory service parts leasing and financing. Ready to test drive? Visit our Jackie Cooper Imports dealership in Tulsa OK today!

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