18122 Rockside Road
Bedford, OH 44146

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Sales: 440-530-7434

Used Cars: 440-797-3097

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Mercedes-Benz Of Bedford

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

499 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Always had a great experience at that dealership until….

Reviewed by alakatosFebruary 20, 2024

Always had a great experience at that dealership until…. I took my 2007 CL600 in for small not noticeable radiator leak and said it was repaired and charged me for removing front end of car for repair. Not a problem but when I returned home had a huge leak and noticed only hose was replaced and easy access by removing only grill. I could have done that. Now need a new radiator which should have been done then so price to remove front end again is costly and I already paid to have that done and it was never removed. So I am a bit sore about that whole thing because I had to store vehicle for winter knowing this has to be taken care of before I can put it on the road safely.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Thank YOU Cameron & Team Mercedes Benz of Bedford for the

Reviewed by berea auto mallFebruary 09, 2024

Thank YOU Cameron & Team Mercedes Benz of Bedford for the recent EXCELLENT Service experience, Our 2022 MB GLE 350 was in Your service dept this past week for a minor issue, We were greeted promptly by Cameron in service, He coordinated a shuttle ride for my wife & kept us both updated on the progress & the needed part was in stock & the tech finished the repair same day & we are appreciative of Cameron & Technician & MB of Bedford, & the polite shuttle driver’s that provided a ride home & a ride back to M.B. of Bedford Thank You again chas ips

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Absolutely amazing experience with Matthew Shinn.

Reviewed by Janna Nersesov from Solon, OhioFebruary 02, 2024

Absolutely amazing experience with Matthew Shinn. This is our second Mercedes and certainly not the last. Thank you Matthew for making this happen

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

It's great to hear of your continued positive experiences with our team at Mercedes-Benz of Bedford. We take pride in providing the best for our valued patrons like you. Thank you for trusting us with purchasing your second Mercedes-Benz.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz Of Bedford

Why Mercedes-Benz of Bedford? We are part of the Penske Automotive Group with 9 Mercedes-Benz locations nationwide. So if we don't have the vehicle that you're looking for we can find it through one of our dealers. We are the only dealer owned Mercedes-Benz Certified Collision Center in the area and are located minutes from all of the Cleveland's East Side Cities. We look forward to assisting you in your automotive needs!

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