1361 East Market Street
Akron, OH 44305
Sales: 330-752-0944
Used Cars: 330-752-0971
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 5:30pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Akron, OH that carry Mercedes-Benz
Overall Rating:
4.8 (out of 5)
89% recommend this dealer
124 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Benjamin Aby is a great sales person.
Benjamin Aby is a great sales person. He is honest, thoughtful, and doesn't pressure at all. He goes out of this way to accommodate the client, along with answering any of my questions about my new Mercedes after it leaves the showroom!
Dealer Response
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
Dealership service is non-existent.
Dealership service is non-existent. You make an appointment 4 weeks ahead of the scheduled service date., take the car in, vehicle sits all day Saturday and Monday without being touched or moved. Call 11:30 AM Monday, leave message requesting a call back, at 4:00 PM no call back! Positively low class ignorant people. I wouldn’t take a Yugo to these clowns. It was unbelievable that the nasty cocky service woman was surprised when I requested my automobile to be brought around by 5:30PM for pickup. I didn’t purchase a new Mercedes for it to sit at a dealership until they feel like performing any Service. Since my vehicle appointment was made so early, my automobile should have been the first in the service bay Monday morning. This is the second Mercedes dealership I have been treated like dirt. Don’t waste your time calling Mercedes Benz customer care, they are useless! Just a little nicer when blowing smoke in your face. I should’ve stayed with Cadillac.
Dealer Response
Hello, thank you for your feedback. We are sorry that your experience at Mercedes-Benz of Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Maximum rating = 5
They were responsive, but I’m still shopping and
They were responsive, but I’m still shopping and considering other options and finance options.
Dealer Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Maximum rating = 5
Thank you for visiting Mercedes-Benz of Akron. Feel free to research our inventory of beautiful Mercedes-Benz vehicles or contact our brand-new service department. We also welcome you to stop in and visit our new state-of-the-art showroom. It has been built from the ground up to best serve you our customer. Please contact us at any time to discuss how we may best serve your Mercedes-Benz needs or desires.
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