5607 Capital Blvd
Raleigh, NC 27616
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Raleigh, NC that carry Mercedes-Benz
Showing the most recent reviews from Cars.com and DealerRater.
I am very pleased with the vehicle I purchased from Leith
I am very pleased with the vehicle I purchased from Leith Mercedes Benz. The salesmen, Keith and Marcus are both professional outstanding nice gentlemen. Keith came out to inquire about the type of vehicle I was interested in. He explained the different makes and models as well as some of the features on each. In his absence, Marcus stood in for him. Marcus explained everything to me - the paperwork, the workings of the vehicle inside and outside and answered questions concerning the paperwork and any other question I needed answered concerning the purchase my purchase. I would recommend both Keith and Marcus to anyone interested in purchasing a vehicle from Leith Mercedes Benz.
Dealer Response
Thank you for sharing your experience! We're delighted to hear that Keith and Marcus provided such thorough and professional service at Mercedes-Benz of Raleigh. Enjoy your new ride, and we appreciate the recommendation!
Maximum rating = 5
You will end up with more problems going there
I dropped my car for regular service, which I always trust doing at dealership and expect more trusted service. Car had no problems at all when I dropped it and that was clear. I pick it up next day, as soon as I leave the service front lights all not working and malfunction sign show. I immediately contacted Chris the agent I worked with, and when I bring them the car back they want charge me more than 4k, stating that I am the one who did this and there is water in the electric circuit. Totally disappointing, hard to trust and leave your vehicle and end up with damage and they charge you for. Never had such service in any dealership.
Dealer Response
We are sorry to hear you had a disappointing experience and appreciate your time on the phone. Please contact us if you have any additional questions. (919)573-5050.
Maximum rating = 5
No Thanks
If you want horrible and unprofessional customer service, this dealership is for you. I have never witnessed such ineptitude and passing the buck from management that this place has displayed. I should’ve realized when my service tech was no longer there, that something was up..
Dealer Response
As you can imagine, your feedback is concerning, Jack. We want more for our customers than what you have described here and I would be grateful to better understand what happened during your visit. I won't be able to find your contact information from this review so please consider giving me a call at your earliest convenience. I look forward to addressing your concerns. Best, Bonnie Gramling - General Manager - (919) 573-5050
Maximum rating = 5
Leith Inc. (Authorized Mercedes-Benz Sales & Service) is proud to be part of the Leith Automotive Group a family-owned network of 33 dealerships offering over 6000 vehicles across North Carolina. This combined with our knowledgeable sales staff means we will find the perfect vehicle to suit your needs. We also carry a large inventory of manufacturer-approved parts so our factory-certified technicians can maintain or repair your vehicle quickly and get you back on the road.
If you have any questions feel free to contact us directly by phone or email. We are always pleased to hear from our customers.
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