950 N Polk St
Pineville, NC 28134

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Sales: 704-412-9085

Used Cars: 704-412-9085

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of South Charlotte

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1513 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Saw car we liked on line, set up appointment with Gary

Reviewed by TerryDecember 18, 2025

Saw car we liked on line, set up appointment with Gary that afternoon and completed the purchase in just a short time. Gary Childers has been selling us cars for over 25 years and he makes the car buying experience easy. Jonathan Emmanuel also did an excellent job in explaining the new car features and walking us through initial setup of the technology. Pat Oberer in the business office was also very efficient in wrapping up the details of the transaction. Five stars for everyone involved in the transaction.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate your detailed feedback and recognition of our team's efforts. Mercedes-Benz of South Charlotte values your continued trust and support. Thank you for choosing us for your purchase.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very disappointed for the lack of sales hep once

Reviewed by MseeleyDecember 13, 2025

Very disappointed for the lack of sales hep once arriving. No personal connection or help offered when saying what we were looking for in a vehicle. No conversation about trying to see if we could build or find a vehicle we are ready to purchase. Took ourselves to Hendricks Mercedes Benz!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, Your feedback is important to us here at Mercedes-Benz of South Charlotte. I would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the customer care and communication you encountered. Please email me with your preferred contact information. Thank you, Jeff Gourd New Car Sales Manager Mercedes-Benz of South Charlotte jgourd@penskeautomotive.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

David and the Team are incredible.

Reviewed by deb.pattersonDecember 09, 2025

David and the Team are incredible. The experience is unmatched and I have shopped BMW, Lexus, etc and Mercedes blows them away! I love my new SUV!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience with Mercedes-Benz of South Charlotte. We're glad to hear you love your new SUV. Enjoy the drive.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of South Charlotte

Mercedes-Benz of South Charlotte was founded on a belief that if we treat people with respect integrity and honesty they will reward us with their business. Since opening our doors in October of 2006 we've made sure that these principles are at the core of everything we do. Our entire team of highly-trained professionals is committed to meeting the automotive needs of our valued clientele here in the greater-Charlotte area every step of the way.

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