Mercedes-Benz
New Car Dealership in Greensboro, NC
Overall Rating
3.6/5
Read dealer reviews
Mercedes-Benz of Greensboro is committed to delivering exceptional service, from the minute you enter our Showroom or Web site, throughout the life of your vehicle and beyond. We look forward to seeing you in our Dealership.
And for service for your new Mercedes-Benz, Mercedes-Benz of Greensboro is the place to go in Greensboro. Mercedes-Benz of Greensboro has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Mercedes-Benz of Greensboro Reviews
Overall Rating
3.6/5
5 out of 8 people recommended this dealer
Highly dissatisfied
Reviewed by Tia
in Greensboro, NC
January 05, 2020
My husband purchased a used, non Mercedes automobile on Tuesday, 12/31/2019 for me because we wanted a SUV that took low grade gas due to the excessive traveling that we do for competition cheer and we just didn’t want to put the added miles on our Land Rover Range Robert not our BMW X5. We searched for weeks for what we thought was the best choice, that happen to be in the lot of Mercedes Benz of Greensboro. My husband decided to surprise me by test driving it and taking care of all necessary paperwork, so that I could continue on with my workday. After we realized that he over looked a few things that should not have been an issue of being taken care of, since we found the car ourselves and we were just waiting for them to open up so whomever could get credit for the sale, I tried calling to speak with a manager on 1/3/2020. First, I was connected with the service manager (I can’t remember his name), who then pushed it off on the sales manager, Carlton. I left a message with Carlton, the sales manager at 11:17 a.m. on 1/3/2020 and have yet to hear from him. I don’t feel like we should have to invest in an oil change in our GMC Acadia Denali or a front passenger head light that’s out because it should not have passed inspection. It also has a gas smell coming out of the drivers side vent that worries me also. I’m not sure if anything was fixed from when the previous owner traded it in but with such a quality image I’m sure that this minor issue can be resolved. Thank you in advance for your time!
Satisfied Out of State Buyer
Reviewed by Kurt
in Bedford, Texas
November 07, 2014
My wife and I purchased a pre-owned vehicle. The Dealership picked us up at the airport and when we arrived at the dealer our vehicle was ready and the process was very short. The negotiations were completed over the phone and we were pleasantly surprised in the overall condition of the vehicle. Thank you Calvin and Dealership on our purchase. Kurt & Beth
Tremendous Experience for Out of State Buyer
Reviewed by IL MB Customer
in Chicago, IL
November 14, 2011
I purchased a late model used MB in fall 2011, having identified the model as being in this dealer's inventory on a Cars.com search. Purchase price negotiations were as easy as a few email exchanges. The dealer picked me up from the airport and the car was fully prepped and in pristine condition waiting form me at the dealer. Transaction paperwork was processed promptly. I can't think of one part of the process to be improved on.
