649 Airport Road
Fletcher, NC 28732

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Sales: 828-609-1500

Used Cars: 828-609-1500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Asheville

Overall Rating:

4.9 (out of 5)

92% recommend this dealer

471 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I just completed my second purchase from Fields.

Reviewed by Richard H from Asheville, NCJanuary 19, 2026

I just completed my second purchase from Fields. In my experiences, sales, finance and service have been as attentive to my needs as you would expect. In each case they worked with me to find the right car with the right options and found financing that fit my budget. With my recent purchase, my sales rep Brandon, went the extra mile to make sure we found the car I wanted and at my price. Tony and Mike in finance, helped me take advantage of current MB financing options. Darrell, in servicing, has done a great job coordinating the servicing needs of my wife's All Terrain. I look forward that same expertise dealing with the future needs of my GLE. I've had nothing but positive experiences with all Field's personnel. I look forward to our continued relationship.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Richard, thank you for sharing your outstanding feedback about Brandon, Tony, Mike, and Darrell! We appreciate your business and look forward to seeing you again at Mercedes-Benz Asheville. Congratulations on your new car!

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Maximum rating = 5

5.0 (out of 5)

Warmth and genuine care from everyone in service that we

Reviewed by Deb from Burnsville NCJanuary 13, 2026

Warmth and genuine care from everyone in service that we encountered in as so appreciated!

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Deb, it was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz Asheville!

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Maximum rating = 5

5.0 (out of 5)

Darrell Inman is one of the best service managers that we

Reviewed by Cynthia Dickey from Murphy, NC 28906January 10, 2026

Darrell Inman is one of the best service managers that we have ever had the pleasure of meeting. He is courteous, efficient, and very knowledgable! My wife bought her car at this dealership and we have been very pleased with the service!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Cynthia, thank you for sharing your kind words about Darrell and the team! We’re thrilled to hear you’ve had a great experience at Mercedes-Benz of Asheville.

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About Mercedes-Benz of Asheville

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

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