Mercedes-Benz of Durham

Mercedes-Benz New Car Dealership in Durham, NC

110 Kentington Dr
Durham, NC 27713

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Sales: 833-839-4301

Used Cars: 833-839-4301

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:30pm
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Reviews of Mercedes-Benz of Durham

Overall Rating:

5 (out of 5)

97% recommend this dealer

193 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Lena was the best, she helped me with installing my blue

Reviewed by Diane C Andrade from Pittsboro ncDecember 29, 2025

Lena was the best, she helped me with installing my blue tooth in my car from a new phone

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Diane C Andrade, we appreciate you taking the time to leave us this feedback.

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Maximum rating = 5

5.0 (out of 5)

I bought a new iPhone17 Pro and tried to connected with

Reviewed by Frank from Chapel HillDecember 20, 2025

I bought a new iPhone17 Pro and tried to connected with my car (E300, 2017). It did not work. I tried many times at home with the instruction but still did not work. Then I drove my car to my car dealer. When I waited for asking service people, Mr. Cameron Johnson came to me with a nice smile. I told him my problem with my new iPhone bluetooth connection with my car. He immediately went to my car to look into. He was very skillful and quickly fixed problem. This should be a great one for me. Then he did further to ask about my car's Apple CarPlay. I said I never used it. He was very nice to explain to me how to make work. He then did even more to go back to his office to bring a cable connector to connect my iPhone to my car. Then my car's Car Play worked!! It warmed my heart for his great service. I am very very happy with his highest lever service and would like to give him great mark on his customer first attitude. He did service things beyond my highest expectation. I am very grateful for his nice work. I would like to thank him very much. Frank

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Frank, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations!

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Maximum rating = 5

5.0 (out of 5)

I needed to get my car looked at, and Rick was a huge

Reviewed by Brooklyn from Snow Camp NCJuly 16, 2025

I needed to get my car looked at, and Rick was a huge help. He was really polite and knew exactly what was wrong with my car. Highly recommend Mercedes-Benz of Durham—great service all around!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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Want more details on Mercedes-Benz vehicles?

Mercedes-Benz

AMG GLC 43, AMG GLE 53, C-Class, CLA 250, CLE 300, E-Class, EQB 300, EQE 350, G-Class, GLA 250, GLB 250, GLC 300, GLC 350e, GLE 350, GLE 450, GLE 450e, GLS 450, Sprinter 2500
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