10725 Old Statesville Rd
Charlotte, NC 28269
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 9:00am – 5:00pm |
See all dealerships near Charlotte, NC that carry Mercedes-Benz
Overall Rating:
4.9 (out of 5)
95% recommend this dealer
864 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Just looking at cars and talked with a salesman by the
Just looking at cars and talked with a salesman by the name of Justin Bennett. He was very knowledgeable and professional. Had a great experience at your dealership.
Dealer Response
Thank you, Haywood! We’re glad your visit to Mercedes-Benz of Northlake was such a positive one. Justin Bennett, your sales advisor, is known for his professionalism and strong product knowledge, making the car-shopping experience feel both informative and effortless. We appreciate you taking the time to share your feedback and look forward to supporting you with any future sales needs.
Maximum rating = 5
Jacob Delivered parts to my shop and was talkative, funny
Jacob Delivered parts to my shop and was talkative, funny and very nice. Great employee!
Dealer Response
Thank you, BD! We’re glad to hear Jacob brought not only the parts you needed, but also some good energy to your shop that’s exactly the kind of professionalism and personality we value in our parts team. It means a lot that you took a moment to recognize him. We appreciate your partnership and are always here to support you with reliable deliveries and excellent service from Mercedes-Benz of Northlake.
Maximum rating = 5
I visited MB of Northlake about a month ago just browsing
I visited MB of Northlake about a month ago just browsing and “considering” purchasing a GLE. I met a sales agent by the name of Miller Harris, who was just amazing! He was extremely knowledgeable about all of the vehicles, talking me through the intricate details of each one. He wasn’t pushy at all, and didn’t make me feel pressured to purchase. Upon wrapping up that visit, he simply gave me his contact info and let me know that he was there if I wanted to proceed. This was such a relief as it gave me the freedom and time that I wanted to fully consider my purchase and make a well informed decision! A month later, I purchased my brand new GLE 53 with him! The transaction was smooth and well coordinated, and I was only in the dealership for 45 mins to complete the purchase. You really can’t ask for much more than that! Very well done! If you are considering purchasing your next vehicle, go to Mb of Northlake and ask for Miller!
Dealer Response
Thank you, Tina! Stories like yours are exactly why we love what we do. Taking your time to explore, ask questions, and make a confident decision is such an important part of choosing a Mercedes, and we’re glad Miller provided the space, knowledge, and support you deserved from day one. Hearing that your return visit led to a smooth, beautifully coordinated purchase of a new GLE 53 is something our entire Mercedes-Benz of Northlake team genuinely celebrates with you. We’re grateful you trusted us with such a meaningful investment and wish you countless joyful miles in your new Mercedes.
Maximum rating = 5
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