10725 Old Statesville Rd
Charlotte, NC 28269
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 9:00am – 5:00pm |
See all dealerships near Charlotte, NC that carry Mercedes-Benz
Overall Rating:
4.9 (out of 5)
95% recommend this dealer
867 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great experience at North Lake Mercedes!
Great experience at North Lake Mercedes! Amy Ozols really helped me understand the ins and outs of the car! Such a huge help and made it so easy!!
Dealer Response
Dawn, thank you for your 5‑Star review! We're thrilled to hear that you had such a great experience at Mercedes‑Benz of Northlake. Our Concierge, Amy Ozols, is exceptional at helping clients understand the technology, features, and personalized setup of their Mercedes‑Benz, and we're delighted to know she made everything clear and effortless for you. We're grateful for your feedback and are glad she could enhance your experience behind the wheel.
Maximum rating = 5
I recently purchased a car from this dealership and I
I recently purchased a car from this dealership and I just couldn’t ask for a better experience from start to finish. My salesman was a gentleman name Paul, he was very patient and pull out all the stops to make sure he put me in a car
Dealer Response
Nelson, thank you for sharing such an outstanding 5‑star review and for choosing Mercedes‑Benz of Northlake for your recent purchase. We’re thrilled to hear that Paul provided the patience, professionalism, and dedication that made your car‑buying experience exceptional from start to finish. Our team works hard to offer a premium selection of high‑quality pre‑owned vehicles and a seamless, customer‑focused buying process. If you ever need assistance exploring additional inventory, scheduling service, or reviewing new arrivals, we’re always here to support you. We truly appreciate your recommendation and are grateful to have you as part of our Mercedes‑Benz of Northlake family.
Maximum rating = 5
Great place, Joe falconer has always been overly helpful.
Great place, Joe falconer has always been overly helpful. I buy parts for the shop with these guys and wouldn't recommend any other Mercedes Benz dealer.
Dealer Response
Kayli, thank you for sharing such a fantastic review of your experience with our Parts Department at Mercedes‑Benz of Northlake. We’re thrilled to hear that Joe continues to provide the attentive, knowledgeable support you rely on when sourcing parts for your shop. Our team works hard to deliver premium Mercedes‑Benz parts expertise and a consistently smooth, dependable experience for every professional partner. We truly appreciate your trust and look forward to continuing to support your shop’s parts needs.
Maximum rating = 5
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