Mercedes-Benz Manhattan, Inc. in New York including address, phone, dealer reviews, directions, a map, inventory and more

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770 11th Ave
New York, NY 10019

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Sales: 888-776-6452

Used Cars: 888-479-8909

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun 11:00am – 4:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 9:00am – 5:00pm

Reviews of Mercedes-Benz Manhattan, Inc.

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

21 out of 30 people said they would recommend this dealer

2 (out of 5)

Bad experience

Reviewed by SHJ in Bronx,NYJanuary 15, 2021

I had my vehicle serviced and on 2 occasions it was damaged. 1 damaged was ignored the most recent repaired. I received a violation traffic for the time they had my vehicle in for repair.

Customer Service 2

Buying Process 3

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

amazing service

Reviewed by Anastasia Zbarskaya in NYC, NYDecember 07, 2020

Amazing!Anastasia was such a pleasure to work..." - gkar Amazing! Anastasia was such a pleasure to work with! This is our 6th car from MB Manhattan and she provided superb service.Adressed all the concern and wishes and truly went above and beyond.She had a follow up to make sure we are comfortable with all new features and answered every single call and email right away! Strongly recommend her!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Excellent Dealership - Must Go

Reviewed by SMH8796 in Scarsdale, New YorkJuly 16, 2015

My husband and I came to Mercedes Benz Manhattan with high expectations. We wanted to purchase a 2015 C63 AMG Sport. We were fortunate enough to work with John Hart who is exceptional. He always made the experience extremely personal and always made sure we were happy. He really spent the time to get to know us and what our expectations were. We wanted a White Exterior, with a Red Interior with Carbon Fiber, and John was able to get us exactly the car we were looking for. This was our first car together, and the Mercedes Benz team really made it a special memory for my husband and I. They took the time to unveil the car to my husband and I. This has been the best dealership I have worked with in terms of purchasing a new car. John always made himself available to answer every question we had. The dealership itself is one of a kind, and it's worth going there. They even spent a good hour teaching me all the new technology in the car instead of pushing my questions to the drivers manual; it was really impressive and personal. I highly recommend purchasing the car there, and working with John Hart. I'm looking forward to the next car purchase in a few years :-)

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Mercedes-Benz Manhattan, Inc.

Our flagship location, located at 770 11th Avenue (between 53rd & 54th Streets), is a 330,000 sq.ft state-of-the-art experience center that is the cornerstone of our Manhattan operations. We are ideally located to serve the needs of all New Yorkers and beyond.

We invite you to discover some of the most exceptional values on our selection of new and Pre-owned Mercedes-Benz vehicles. In addition to these great opportunities, you will also receive exclusive benefits and entitlements as part of "The Mercedes-Benz Manhattan Experience". Come visit us today. A Mercedes-Benz has never been more affordable.
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