77 E Main St
New Rochelle, NY 10801

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Sales: 866-397-6521

Used Cars: 866-891-5391

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Mercedes-Benz of New Rochelle

Overall Rating:

3.8 (out of 5)

94% recommend this dealer

659 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

when i took my s class in for service this past summer

Reviewed by Dr DanNovember 18, 2025

when i took my s class in for service this past summer mercedes-Benz of New Rochelle gave me an S class loaner. I liked the loaner so much that I asked them to let me know when it was for sale. That’s exactly what they did.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bryan took excellent care of my s580 reasonable charges

Reviewed by Dr DanOctober 04, 2025

Bryan took excellent care of my s580 reasonable charges and good communication skills great job

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Unprofessional staff and unskilled mechanics.

Reviewed by zubairshahAugust 24, 2025

Unprofessional staff and unskilled mechanics. They do not understand the concept of wheel alignment. Steering wheel still uneven after wheel alignment and they tried to tell me that’s how it’s supposed to be. I was also never provided the alignment report that they are supposed to give. They told me no one would be able to make my steering 100% straight yet it was fixed in another dealership. I was even advised that the mechanic at new Rochelle clearly did not lock the steering wheel in place when doing alignment like he is supposed to. The mechanics are obviously inexperienced but the service advisors also do not anything about cars.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of New Rochelle

Mercedes-Benz of New Rochelle is a proud member of the Pepe Auto Group driven to perfection since 1968.

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