77 E Main St
New Rochelle, NY 10801

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Sales: 866-397-6521

Used Cars: 866-891-5391

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Mercedes-Benz of New Rochelle

Overall Rating:

4 (out of 5)

95% recommend this dealer

655 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very pushy sales process, was sold a tire and dent

Reviewed by Alan from Stamford CTDecember 11, 2024

Very pushy sales process, was sold a tire and dent warranty at $2800 but when it came to make a claim , it was denied. Not worth the paper it's printed on . Be wary don't falloff slick salesmen and "business managers" who are obviously incensed to see sub par programs. Very disappointed

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Pete went above and beyond to rectify the issues of my S

Reviewed by Dr DanJuly 25, 2024

Pete went above and beyond to rectify the issues of my S class I appreciate all he did to make things right

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased from New Rochelle in 2023 and also purchased

Reviewed by NikkiJuly 19, 2024

I purchased from New Rochelle in 2023 and also purchased a 24 months additional insurance. I since then traded my car in after a break in. I still have 18 months left on my insurance and they refused to reimburse me. I have tried many time and I was just ignored. So I will NEVER recommend this dealership to anyone

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of New Rochelle

Mercedes-Benz of New Rochelle is a proud member of the Pepe Auto Group driven to perfection since 1968.

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