The Mercedes-Benz Center at Keeler Motor Car Company

Be wary of these folks. I put my truck on cars.com and they came back with an instant offer. I will say I'm quite disappointed by the whole process. They sent me an offer based on the information and pictures I sent them. I called and had an appt with Vince for 10 AM at preowned. I got there and told them I had an appt with Vince. Well apparently, Vince doesn't talk to you, he sends a sales guy over to do all the leg work. Went through info with him , they washed and brought it back. They said they couldn't even give an offer because it had surface rust. Never did speak to Vince. They had pictures that I uploaded. I don't think anyone actually looked at the photos. This is was very disrespectful and waste of my time bringing the truck over and nobody wants to give you the time of day.

Having done business with Keeler for numerous years, have always found their service to be what is expected of a luxury brand. The latest visit(s) were less so. Took in for a 40k service. They did everything but in the process created a tire issue. These tires were vertually brand knew ~ 200miles. Returned car, they took it in, assessed and agreed to address the issue at no charge. Guess my surprise, when less than a week later the same issue surfaced, which was a continual slow leak. Decided I didn’t want to spend another 2hrs at the dealer and still wonder, took car back to company who had originally installed the tires. They found the issue corrected and now everything is back to normal. Maybe just a couple bad days at Keeler, but very disappointed in their quality control this go around.

AWFUL Bought $70,000 mercedes 6 months ago and they offered me $57,000 to buy it back Theyre CROOKS Especially Peter Conneley