Mercedes-Benz Of Latham

I recently purchased a 2026 GLC 300 SUV. I have dealing with Keeler for around 18 years and needless to save I have well satisfied with all of my dealings with them. The last 3 vehicles that we bought were with the excellent help from salesman Dominique Cadet. He has been instrumental as to why we keep coming back to Keeler. His professionalism and knowledge of the products he sells has definitely impressed me. We did have a problem with the last GLC concerning the electronic brake setting up after vehicle was parked overnight. Service did try to correct it a number of times but I was told that happens with the electronic braking. Surprised there never was a factory bulletin put out on it. I can’t honestly say that the service department tried their best to correct it. All in all I have been very pleased with all my dealings with Keeler Mercedes and will continue to patronize them.

I worked with Chris and the team. I had a smooth and easy process. Communication was seamless. This is my second time buying a car through this dealership. Will be back and highly recommend.

I give a 5 star for the professionalism of Eddie the Service Advisor and staff that l have had contact with at Keeler. However a new GLA 2025 with the same issues + some within a year of purchase; having to return 3 times within months is very discouraging on a $56,000 vehicle, but knowing that the dealership has no control over what’s sent out of Germany to sell; but l have been informed that they have made a case (that’s going over and above) to reporting the problems instead of keep giving me the car back from “repair” to the Headquarters! We see if Mercedes will stand by their problems and make good with a safe vehicle to be driving (Yes, the vehicle automatically shut down while driving on the highway- what a accident avoided that my instincts had me do in safely make it to the right lane).