1810 Shore Pkwy
Brooklyn, NY 11214

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 8:00pm
Tue 6:30am – 8:00pm
Wed 6:30am – 8:00pm
Thu 6:30am – 8:00pm
Fri 6:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Mercedes-Benz of Brooklyn

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

1342 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Exelant customer service very professional and helpful

Reviewed by Mohammad June 08, 2023

Exelant customer service very professional and helpful got everything done as expected and on time

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best dealer worth the wait everyone was really nice and

Reviewed by V. FiorentinoMay 30, 2023

Best dealer worth the wait everyone was really nice and what a deal I got for my car Thanks

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Beware ! Bring an attorney when you shop here !

Reviewed by Alan J from Brooklyn NY March 30, 2023

Came to an agreed price to lease a vehicle , at a certain cap cost, dealer then marked up the car with a $5000 coating , he said was included , had me sign all kinds of waivers I’ve never seen before , I should’ve walked out there. Found the charge on the back of one of the pages , had the dealer email me the extra charges they did not give me a copy of , then found out they marked up th rate ,even though I have AAA rating . These people give a bad name to MB and Brooklyn.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Brooklyn

During our forty years as an exclusive Mercedes-Benz Dealer we have been fortunate to serve the thousands of loyal customers who have become part of the Mercedes-Benz family. Our philosophy has always been the same: Take great care of your customers and employees treat them with honesty and respect and the rest will take care of itself. We now employ over 115 factory-trained professionals dedicated to providing you with courteous and reliable service. All of us here at Mercedes-Benz of Brooklyn are committed to providing you with the best pricing on all of our products and services. Come see us today!

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