Mercedes-Benz of Brooklyn in Brooklyn including address, phone, dealer reviews, directions, a map, inventory and more

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1810 Shore Pkwy
Brooklyn, NY 11214

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 8:00pm
Tue 6:30am – 8:00pm
Wed 6:30am – 8:00pm
Thu 6:30am – 8:00pm
Fri 6:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Mercedes-Benz of Brooklyn

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

356 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DOES NOT STOP CALLING

Reviewed by J from PJuly 22, 2022

I have asked the losers that work at this business about a dozen times to take me off their call list. They keep calling. If I block their number, they leave daily voicemails. Same situation with the emails. Raziq Rauoff is the "salesman" doing this. Management is aware of what's going on. FTC complaint has been submitted. Police will be notified if harassment continues. My last phonecall with them I asked "what dont you get about take me off the call list" and their next question is "are you still interested in selling us your car". Head smack. I was NEVER interested in selling them my car. I'll be leaving daily negative reviews on every single site that I can find these losers on. Hopefully, the upcoming recession puts them out of business.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Service for Car Repair

Reviewed by Vivian Sciortino from NY NYMay 21, 2022

I had the car repaired at the dealership and they did a great job. They had they work done in a timely manor and car seems to be riding better.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Nice Job

Reviewed by Billy Galante from Brooklyn NYFebruary 25, 2022

Getting your car serviced from anywhere you never know what to expect. At this dealership everything went smooth and easy from the appointment to my car getting done. My service person Natalie Torres was very pleasant. When I came to pick up the car a day later she had all the paperwork I needed hassle free with a friendly smile it's so nice to see that nowadays.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Mercedes-Benz of Brooklyn

During our forty years as an exclusive Mercedes-Benz Dealer we have been fortunate to serve the thousands of loyal customers who have become part of the Mercedes-Benz family. Our philosophy has always been the same: Take great care of your customers and employees treat them with honesty and respect and the rest will take care of itself. We now employ over 115 factory-trained professionals dedicated to providing you with courteous and reliable service. All of us here at Mercedes-Benz of Brooklyn are committed to providing you with the best pricing on all of our products and services. Come see us today!

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