208-24 Northern Blvd
Bayside, NY 11361

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Sales: 844-462-8258

Used Cars: 844-462-8258

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Helms Bros., Inc.

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2314 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is my second time using this dealer and the same

Reviewed by jo3jo3November 06, 2025

This is my second time using this dealer and the same salesman. Jeff is truly exceptional. He takes special care to make transaction as easy as possible. His mannerism is topnotch. He is highly recommended to friends and family.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, Thank you for your continued trust and kind words! We’re thrilled to hear that Jeff provided another outstanding experience and made the process so smooth for you. We truly appreciate your recommendation. Please don’t hesitate to call if there’s ever anything you need.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer services and they answered all the

Reviewed by SMGINNovember 03, 2025

Great customer services and they answered all the questions regarding the car and its features. They were responsive to questions. i have no complaints and they did provided a great services

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, Thank you for your kind feedback! We’re glad to hear our team provided helpful answers and attentive service throughout your visit. Please don’t hesitate to call if there’s ever anything you need.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Professional, courteous, enthusiastic and energetic.

Reviewed by NOEMIAMOLEIRONovember 02, 2025

Professional, courteous, enthusiastic and energetic. This is the way I perceived everyone that helped me purchase my new Mercedes SUV at Helms.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, Thank you for sharing your experience! We’re thrilled to hear that our team made your Mercedes SUV purchase such a positive and energizing experience. Please don’t hesitate to call if there’s ever anything you need.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Helms Bros., Inc.

Helms Bros. was founded in 1934 with the idea that no matter who you are you deserve to be treated by a luxury car retailer with gratitude not attitude. While many fads have come and gone that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple at Helms Bros. our people make the difference.
We invite you to experience the friendly sales approach unmatched service and amenities that have kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.

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