92 Hampton House Rd
Newton, NJ 07860

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Sales: 877-289-9981

Used Cars: 866-665-3530

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Newton

Overall Rating:

4.4 (out of 5)

91% recommend this dealer

281 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I recently brought my car to Mercedes Benz if Newton,

Reviewed by Jterranova207January 09, 2026

I recently brought my car to Mercedes Benz if Newton, my heater was blowing cold air. Bill the service manager wanted to charge me $6000 to remove the dash to look further for the problem. He said it would take 3 days to remove. This is absolutely Outrageous. I have been a customer for over 30 years and I will never step foot in this dealership AGAIN !!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Do not purchase a Benz until you meet this team.

Reviewed by Richie Etwaru from Sparta, NJSeptember 13, 2025

Do not purchase a Benz until you meet this team. I am a repeat customer so I have worked with many teams over the years. Keith, Dave, and Cheryl are the best.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Newton. We appreciate your loyalty.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Helpful, sweet and knowledgeable.

Reviewed by hank5263July 12, 2025

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Newton

Mercedes-Benz of Newton has been family-owned since 1973 so we've been part of the lives of Sparta Hackettstown Hamburg Vernon Newton and Milford drivers for years introducing luxury models to generation after generation. It's a role we've come to love and customers know they'll always be able to find the latest Mercedes-Benz line-up in our showroom a stunning range of parts and accessories from our parts department and a team of expert technicians manning our state-of-the-art service center.

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