Mercedes-Benz
New Car Dealership in Manchester, NH
Overall Rating
4.2/5
Read dealer reviews
A New Mercedes-Benz is Always the Perfect Fit for Manchester Drivers--Find Great Deals and Friendly Service Close to Home!
Whether you're looking for something sleek and stylish, something capable and solid, or just something practical and affordable, the team at Mercedes-Benz of Manchester, New Hampshire can help you find that perfect match. Browse new and used inventory online and take advantage of expert services right on site. Our highly knowledgeable and friendly staff will help you work through all aspects of any model that is of interest to you, so you will feel completely, 100% informed when it comes times to make a decision!
Mercedes-Benz of Manchester also has a service department if you need ongoing support with your new Mercedes-Benz, Mercedes-Benz of Manchester has Mercedes-Benz-trained mechanics and uses the highest quality parts. If you are in Manchester, Mercedes-Benz of Manchester should be your dealership!
Mercedes-Benz of Manchester Reviews
Overall Rating
4.2/5
54 out of 67 people recommended this dealer
Overall Facilities:
4.1/5
STAY AWAY FROM PRIME MERCEDES MANCHESTER NH
Reviewed by B lave
in New Hampshire
February 21, 2021
leased two SUV’s within two months at prime Mercedes Manchester. STAY AWAY! Once you leave there is zero Communication from them. Leaving multiple messages without a call back. At one point I called every hour to finally speak to someone and they pass you along to a voicemail to someone else who will not call you back. It’s crazy.
1. 2020 GLB250.
Only having this vehicle two days it was in for service for a computer swap. This took days to complete. Got the vehicle back and had some loud road noise coming from the windshield. They found out the windshield needed to be replaced. They put black Electrial tape on top of the windshield to stop the noise until the new one came in. So we drove around with black Electrial tape on the top of our new Mercedes (white) for a week! Not a good look.
2. 2nd vehicle 2020 GCL300.
When going over the deal with the sales manager Fred “Can I put a trailer hitch on this vehicle?” “Yes we do it all the time no problem at all” I explain to him how important it was having a trailer hitch and he assured me I would not have a problem at all. Well it turns out you cannot put a trailer hitch on my GLC 300! Yup that’s right. Cannot be done! THANKS FRED
I called multiple times to discuss this and like always sent to voicemails and no call back! Now I have a vehicle That is completely useless to me. Thanks Fred!!
How do you treat customers like this? I had no choice but to trade the GLC300 for something I could Actually tow with.
STAY AWAY FROM PRIME MERCEDES MANCHESTER!
Service Department
Reviewed by Karla
in New Hampshire
February 05, 2021
1st visit for service and although they found an additional problem that required my vehicle to stay until the part and repair was completed the service was great! Shout out to Adam for great service and making my experience the best possible
Twas okay
Reviewed by BenzGirl
in Concord, NH
January 08, 2021
Pretty average for a car dealership in general. I’ve been to a few Mercedes dealerships and this one was simply sub par. The hot drinks were watery, but they had a good selection of soda. Did really have many snacks. My car came back with water spots after the wash too.
