Mercedes-Benz of Reno

Mercedes-Benz New Car Dealership in Reno, NV

11500 S Virginia St
Reno, NV 89511

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Sales: 775-326-4000

Used Cars: 775-326-4000

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00am
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Reviews of Mercedes-Benz of Reno

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

915 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

So pleased with buying our car here, and our salesman,

Reviewed by tstone_68January 19, 2026

So pleased with buying our car here, and our salesman, Ilya Sobolev, was knowledgeable and patient with us. There was no pressure, and transparency. I highly recommend buying your next car here!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Reno and we hope to be of see you again in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great purchase experience that included trading in two

Reviewed by Albert Sandfort from Reno, NVJanuary 10, 2026

Great purchase experience that included trading in two vehicles for new GLE. The whole process took less time than most new car purchases that included trade ins.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Albert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Dealer service very professional, excellent, polite

Reviewed by dukemai8118January 07, 2026

Dealer service very professional, excellent, polite services advisor Peter Schermerhorn estimate print out what you need to your vehicle and do righ

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Reno

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation

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Want more details on Mercedes-Benz vehicles?

Mercedes-Benz

AMG GLC 43, AMG GLE 53, C-Class, CLA 250, CLE 300, E-Class, EQB 300, EQE 350, G-Class, GLA 250, GLB 250, GLC 300, GLC 350e, GLE 350, GLE 450, GLE 450e, GLS 450, Sprinter 2500
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