11500 S Virginia St
Reno, NV 89511

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Sales: 775-326-4000

Used Cars: 775-326-4000

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00am

Reviews of Mercedes-Benz of Reno

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

917 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Had an issue with the headlight.

Reviewed by Trent August from Roseville, CaFebruary 10, 2026

Had an issue with the headlight. Repaired as promised . Satisfied with service & repair. I do not have 25 words Makes it difficult to take your survey

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Gian is awesome, it was a very quick and amazing

Reviewed by apolinarayala4February 08, 2026

Gian is awesome, it was a very quick and amazing experience. He was very patient and friendly

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

So pleased with buying our car here, and our salesman,

Reviewed by tstone_68January 19, 2026

So pleased with buying our car here, and our salesman, Ilya Sobolev, was knowledgeable and patient with us. There was no pressure, and transparency. I highly recommend buying your next car here!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Reno and we hope to be of see you again in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Reno

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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