3727 S Campbell Ave
Springfield, MO 65807
Sales: 417-283-4088
Used Cars: 417-553-0627
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:30pm |
See all dealerships near Springfield, MO that carry Mercedes-Benz
Showing the most recent reviews from Cars.com and DealerRater.
Purchases a 2008 Jeep with 39,237 miles.
Purchases a 2008 Jeep with 39,237 miles. Had a good experience with the Dealer, but after driving the car 100 miles and it leaking oil in my driveway. I contacted them and they refused to do anything about it. The repair cost $580 and they said they could NOT do anything. It seems like a Mercedes Dealer should stand behind their vehicles for at least two week!!! Very disappointed with the response!!
Dealer Response
Bill, we are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience.
Maximum rating = 5
Maintenance Nightmare
We purchased our Mercedes 3 years ago from Elite, the salespeople were fine. However, they have charges us over $6,000 in regular maintenance in that same 3 years. Our last bill was $170 to clean out our cigarette lighter. They do not verify costs before the service and find everything they can possibly charge for.
Maximum rating = 5
Best experience I’ve ever had buying a new car!
I recently bought a car from Elite Automotive Group. Kenton Ice was the sales consultant who sold me my WONDERFUL, FAVORITE CAR I’VE EVER OWNED! I described what I wanted and he directed me to an A220 4matic. He asked me if I’d like to drive it. I did and didn’t even test drive anything else! Kenton never once made me feel pressured. In fact, buying this car was the most pleasant, easiest experience I’ve ever had purchasing a car. Kenton knew the product and answered all my questions. Michael Jordan was very pleasant to work with too. I highly recommend this dealership.
Dealer Response
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Maximum rating = 5
When you visit Elite a leading Springfield Mercedes-Benz dealership you'll enjoy an experience that's equally as luxurious as our vehicle lineup. The name on our masthead says a lot about who we are and the products we sell and every day we strive to ensure that we live up to the name - Elite. All members of our team from the general sales manager to service writers sales associates and every position in between have a shared goal of making sure that our Springfield Mercedes-Benz dealership sets the benchmark for customer service excellence.
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