951 Technology Dr
O Fallon, MO 63368

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Sales: 855-315-3707

Used Cars: 855-315-3707

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Mercedes-Benz of Chesterfield

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

206 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always a positive service experience from start to finish

Reviewed by STCAcuraFanJanuary 17, 2025

Always a positive service experience from start to finish at this dealership. The techs do the job well and thoroighly and the service managers are knowledgeable, courteous and professional. Highly recommend bringing your Mercedes here for service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Service is not consistent.

Reviewed by Diane WJanuary 14, 2025

Service is not consistent. We have had great experiences but also terrible ones. Hard to trust their work all of the time and hard to feel that we are valued as a customer.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service advisor and mechanics Thank you

Reviewed by Jerryj522January 12, 2025

Excellent service advisor and mechanics Thank you Morgan! Very helpful and informative on the maintenance needed

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Chesterfield

From new Mercedes-Benz models to used luxury cars... From routine maintenance to repairs...Plaza Motors West serving the greater St. Louis area and beyond has you covered.
You can also visit Plaza Motors West in person and see for yourself our stellar lineup of new Mercedes-Benz models including the C-Class CLA-Class E-Class GLA-Class M-Class and GL-Class; our impressive used car inventory; and our top-notch auto repair and service facilities.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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