13851 Madison Avenue
Kansas City, MO 64145

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Sales: 816-943-7030

Used Cars: 816-943-7032

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Mercedes-Benz of Kansas City South

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

855 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional and friendly.

Reviewed by harrisxltAugust 26, 2025

Very professional and friendly. They are very easy to work with and fair. Good pricing and good customer service, highly recommend

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Love working with Carter Davis and Fernando Ricci!

Reviewed by debbie.swinney.c0xnAugust 08, 2025

Love working with Carter Davis and Fernando Ricci! They are customer centered and fun to work with!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Incompetent, it has taken almost two weeks to replace a

Reviewed by Boblaplant1960June 20, 2025

Incompetent, it has taken almost two weeks to replace a wheel. The car was brought to the service center on Thursday afternoon with a flat tire. They had no time to look at the car until Monday. At that time I was told a wheel was also needed and it would be Wednesday or Thursday until it would be in. The car was not looked at until Friday afternoon at which time I was informed by text (a phone call would have been nice) that they had ordered a front wheel instead of a rear wheel and it would be Monday before they coil work on the car I am not holding my breath. Not once was I offed a courtesy car only excuses I have bought several new S class cars but I believe BMW can at least change a tire.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Kansas City South

Mercedes-Benz of Kansas City located just a mile east of 135th and State Line Rd. is proud to offer Kansas City the finest in Mercedes-Benz smart and Sprinter vehicles. In addition to our new vehicles we also offer nearly 100 pre-owned vehicles ranging in price from $10000 to $100000. No matter which vehicle you buy you'll be treated with the same level of service that made us a Mercedes-Benz Best of the Best Dealer for 2011.

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