455 Steed Rd
Ridgeland, MS 39157

Get Directions

Sales: 601-605-7235

Used Cars: 601-605-7264

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30pm – 6:00pm
Sat Closed

Reviews of Mercedes-Benz of Jackson

Overall Rating:

4.1 (out of 5)

97% recommend this dealer

822 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This dealership has been holding our deposits hostage,

Reviewed by T Cannon from Tulsa, OKApril 29, 2024

This dealership has been holding our deposits hostage, while never producing a vehicle and blatantly lying about attempting to complete the transaction. Their practices are unethical and dishonest.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I blew a tire driving through Jackson on my way to New

Reviewed by Nikki Wright from Memphis, TNJanuary 28, 2024

I blew a tire driving through Jackson on my way to New Orleans on a Friday afternoon. Mercedes Roadside Assistance had my car towed to the Jackson dealership. I had resigned myself to waiting until at least Monday for a new tire. But the dealership had the tire in stock, and Brian Kelly came in ON HIS DAY OFF to replace my tire. Kindness and excellence does not happen very often anymore. Thank you so much!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I blew a tire driving through Jackson on my way to New

Reviewed by Nikki WrightJanuary 28, 2024

I blew a tire driving through Jackson on my way to New Orleans on a Friday afternoon. Through Mercedes Roadside Assistance, the operator arranged for my vehicle to be towed to the dealership in Jackson. The receptionist and service department went above and beyond to help me get back on the road. The service department had the tire in stock, and as it was 5pm on Friday, and the service department is not open on Saturday, I was resigned to wait until at least Monday to get a new tire. One of their technicians, Brian Kelly, came in ON HIS DAY OFF to replace my tire. You just don't find kindness and excellence like that anymore. I would give them 10 stars if I could.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Jackson

Mercedes-Benz of Jackson in Ridgleand MS treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top