4447 Canal Pl SE
Rochester, MN 55904
Sales: 507-322-7153
Used Cars: 507-322-7153
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 6:00pm |
Tue | 7:00am – 6:00pm |
Wed | 7:00am – 6:00pm |
Thu | 7:00am – 6:00pm |
Fri | 7:00am – 6:00pm |
Sat | 8:00am – 4:00pm |
See all dealerships near Rochester, MN that carry Mercedes-Benz
Showing the most recent reviews from Cars.com and DealerRater.
THE WORST AND NOTHING
THE WORST AND NOTHING is exactly what you will get from this place. A year ago, I purchased a $75k+ vehicle from here. They were very persuasive in getting me to purchase a $3k tire and rim coverage, due to having black rims. I fell for it, and the coverage has proven to be anything but actual coverage for damage on the rims. They have "touched up" my rims twice through my warranty coverage and it is so awful, I could have done a better job with a sharpie. I requested the rims be completely sanded and redone. It's been 2 months, and I've heard nothing from them. I've followed up several times as well and just get put off. I also purchased 4 new tires and alignment in September for nearly $3k. I called two weeks before this appointment and requested the same all season Michelin tires I had on my vehicle to be ordered for replacement. Two days after I dropped my vehicle off, they sent a text saying they couldn't get the Michelin tires in. I was told they can put a Continental tire on that was very similar. I agreed to the "similar tire". Less than 7,000 miles later I was in an accident where I spun out on the freeway, and a semi truck was within a foot of taking me out. I took my car to the local Audi dealership and told them what happened. They said my tires were bald and needed to be replaced ASAP. I said that is impossible, they are brand new! Turns out, this Mercedes dealership put continental summer performance tires on my car that lasted less than 7,000 miles. One, I drive a GLE... it's a SUV, not a performance vehicle. Two, why are summer tires being put on my car only months before winter?!! I nearly lost my life to this mistake made by them. When I confronted them on the issue and brought them the bald tires, they did ABSOLUTELY NOTHING about it. I can't wait to serve them the lawsuit they deserve.
Maximum rating = 5
New car
The GM addressed my questions and all concerns with buying a new vehicle very positively. Made the process very easy going. Finance dept explained all my options very well and into detail.
Maximum rating = 5
Thank you Sebastijan Mileusunich
Excellent! All around from the tow, 100 miles away to a car wash heading to California. Sebastijann... You heard my pressure in my voice. It help me to get to California. Thank you! I'll be returning for future maintenance for sure. Michelle Blankenship
Maximum rating = 5
Mercedes-Benz of Rochester in Rochester MN treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (507) 322-7150.
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