3258 US-31
Traverse City, MI 49684

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Sales: 231-598-4217

Used Cars: 231-598-4217

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Mercedes-Benz of Traverse City

Overall Rating:

5 (out of 5)

100% recommend this dealer

378 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Dealership

Reviewed by Sandra Leona Birdsall Living T from Petoskey, MichiganApril 15, 2024

Josh is a great salesperson; great price; love the vehicle; love the service options. The car was delivered to us.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Congratulations on your new vehicle, Sandra. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Josh was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Mercedes-Benz of Traverse City Team

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Maximum rating = 5

5.0 (out of 5)

Happy customers

Reviewed by Kristine Black from MichiganApril 07, 2024

Always so knowledgeable, professional and friendly. Always so helpful, all of the people working there. We’ll more than likely buy our next vehicle from them.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Your compliments and kind words mean so much to us and our team, Kristine! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Mercedes-Benz of Traverse City Team

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Maximum rating = 5

5.0 (out of 5)

Service as it should be.

Reviewed by Charles from Frederic, MIApril 05, 2024

They make going above and beyond a standard. I appreciate the attention to detail they practice. They keep our MB the car we love.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Charles, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Mercedes-Benz of Traverse City Team

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Maximum rating = 5

About Mercedes-Benz of Traverse City

We are committed to providing our community with the best possible dealership experience. Mercedes-Benz of Traverse City has been part of Fox Motors since 2006. Our vision is working together moving people throughout life. We believe going the extra mile helps our guests go the extra thousands! We have you covered, whether you're ready to buy a new Mercedes-Benz, purchase a pre-owned vehicle, need expert-level vehicle service, or looking for manufacturer-grade parts in the Traverse City area.

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