4500 Jackson Road
Ann Arbor, MI 48103

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Sales: 734-249-9419

Used Cars: 734-249-9419

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Mercedes-Benz of Ann Arbor

Overall Rating:

4.4 (out of 5)

93% recommend this dealer

509 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience with this purchase was excellent.

Reviewed by ppatel0666February 03, 2026

My experience with this purchase was excellent. From the front receptionist to the sales person (Brody Bennett) everyone was very friendly and professional. They made the process very enjoyable!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service our 2025 MB GLS450 received at this Mercedes

Reviewed by kyburgJanuary 22, 2026

The service our 2025 MB GLS450 received at this Mercedes Benz dealership in Ann Arbor was outstanding. I made an emergency stop there whilst in transit to the East Coast because a warning appeared in the dashboard. Although it was late in the day, Kara immediately took the car and me in. After quite some testing, it became clear that I could not proceed with my journey, the car would need to return for further service. Nevertheless Kara and the master technician, Dino, stayed with me until they were confident that I could drive my car back home, now much past closing time. I returned the car for service when a loaner car was available the following week which Kara arranged. I am happy to report that my car is now back to normal. The level of helpfulness and support at this dealership was exceptional. Kara and Dino are superstars!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Kyburg, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Mercedes-Benz of Ann Arbor.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was my first experience at Mercedes-Benz of Ann

Reviewed by MJT2January 14, 2026

This was my first experience at Mercedes-Benz of Ann Arbor. Susan Arrow ensured it was a great experience for me (and my wife, for whom we were shopping).

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for choosing Mercedes-Benz of Ann Arbor and sharing your experience with Susan. We'll see you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Ann Arbor

At Mercedes-Benz of Ann Arbor we pride ourselves on providing our customers with quality new and used vehicles. We invite you to experience our wide selection of luxury automobiles and our commitment to fantastic customer service.

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