Mercedes-Benz of Westwood in Westwood including address, phone, dealer reviews, directions, a map, inventory and more

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425 Providence Hwy, RT 1 "The Automile"
Westwood, MA 02090

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Sales: 781-472-1264

Used Cars: 781-472-1272

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Westwood

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

111 out of 116 people said they would recommend this dealer

5 (out of 5)

Great service department :)

Reviewed by DrAMG in Boston, MAMay 29, 2021

Carrie and the AMG service techs were just great. Diagnosed and fixed my problem promptly and professionally. My first visit to Mercedes in Westwood and I’m sold- will only bring my AMG GTS there from now on. Thanks Carrie- you’re the best!!!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

4 (out of 5)

Satisfied customer

Reviewed by Natasha in Boston, MAMay 29, 2021

Sales Rep William was very nice, experienced, knowledgeable and patient. I had my heart set on getting a Mercedes after having all the Honda’s and Nissan’s . I was determined to get one some how some way , considering my credit score wasn’t as high as I would have liked it to be , William took the time to find a model that would fit my budget. Much appreciated and can’t wait to pick up my car and ride in style .

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Most Pleasant and enjoyable Car-Buying Experience

Reviewed by AliBaba in NorwoodJanuary 30, 2012

I had the most incredible car-buying experience at the Mercedes-Benz of Westwood. I never ever had such enjoyable car-buying experience in all my life. From, sale representative, David S., finance department, service department, management staff, and the entire staff and team members at this dealer, I was allowed to choose my car, test drive any car that I wished, and provided me the price that I did not needed to negotiate. The price was right on target that I wanted to pay. David S. Was very easy going guy, polite, knowledgeable about Benz, BMW, and other luxury cars and provide me with best advises. He knew in and out of the Benz technical aspects. He provided technical consultation on different models of Benz. David never put me in pressure, he left me alone to make decision when I needed, left me alone to think about my purchase for as long time as I wanted, never pushed me. At all other dealers that checked on route 1, sometimes, the whole dealer staff jumped on you and pushed you. I felt I am in an ... experience at the Mercedes-Benz of Westwood. I never ever had such enjoyable car-buying experience in all my life. From, sale representative, David S., finance department, service department, management staff, and the entire staff and team members at this dealer, I was allowed to choose my car, test drive any car that I wished, and provided me the price that I did not needed to negotiate. The price was right on target that I wanted to pay. David S. Was very easy going guy, polite, knowledgeable about Benz, BMW, and other luxury cars and provide me with best advises. He knew in and out of the Benz technical aspects. He provided technical consultation on different models of Benz. David never put me in pressure, he left me alone to make decision when I needed, left me alone to think about my purchase for as long time as I wanted, never pushed me. At all other dealers that checked on route 1, sometimes, the whole dealer staff jumped on you and pushed you. I felt I am in an interrogation room with 10 other people. In Mercedes-Benz at Westwood, no came close to me except David S.; once I purchased the car, the whole dealer came forward introduced them and provided support from service to training and so on. They took care of me just like a family member. On Saturday, I took my car for a car-wash; again, everyone greeted me just like a family member. Anyone wanted to buy a car and wanted to have the most enjoyable experience, you MUST go to Mercedes-Benz of Westwood located on route 1. They have cars at different prices where anyone can afford buying it. If you want to have an enjoyable and no pain car buying experience, just go to Mercedes-Benz of Westwood on Route 1, 425 Providence Hwy, Westwood, MA 02090.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Mercedes-Benz of Westwood

Welcome to Mercedes-Benz of Westwood, A Proud Member of Prime Motor Group. Mercedes-Benz is what we do, with a huge selection of Mercedes-Benz new cars and SUVs as well as certified pre-owned Mercedes-Benz. Our staff of helpful and friendly salespeople treats the needs of each individual customer as top priority. Whether you're looking for a new Mercedes-Benz C-Class, a used S-Class, or any of the other vehicles, we know that you have high expectations, and as your Mercedes-Benz Boston-area dealer, we enjoy the challenge of meeting and exceeding those standards each and every time. Conveniently located on the Rt. 1 Auto Mile.

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