Mercedes-Benz
New Car Dealership in Shrewsbury, MA
Overall Rating
4.8/5
Read dealer reviews
At Mercedes-Benz of Shrewsbury we will work hard to make sure you have a great buying experience from the time you get on our lot and for the life of your vehicle. Our friendly salespeople provide the highest levels of customer satisfaction, making us your best choice for a Mercedes-Benz. We have a car lot full of great looking Mercedes-Benz vehicles, including popular models such as the C-Class, E-Class, M-Class, GL-Class and S-Class.
Mercedes-Benz of Shrewsbury's service reps and mechanics are Mercedes-Benz trained and utilize the latest cutting edge technology to keep your car running smoothly.
Mercedes-Benz of Shrewsbury Reviews
Overall Rating
4.8/5
37 out of 38 people recommended this dealer
Overall Facilities:
4.7/5
Excellent customer service!
Reviewed by Jeff
in Millbury MA
January 09, 2021
With time running out, they went above and beyond to help me create an amazing Christmas for my wife. Got her GLS in with a photo finish! Thanks again!
Mercedes Benz of Shrewsbury
Reviewed by Darlene Mondville
in Leominster
July 27, 2020
Excellent, understanding, professional and very efficient! Great company to do business with! Will definitely go back to buy future vehicles and highly recommend them to all my family and friends! Thank you Jaime and Tim!!
Customer service needs improvement
Reviewed by Jackie
in Orange
December 23, 2019
The Wagner Corporation needs to look at the way their customers, current and previous are handled. Employees not being honest with repair time frame to inputting correct information into their system. I had to pay for a tire that I had a service contract on. Granted the money was refunded, but to go through the doubt that I had a contract bothered me. I have since traded my car and have been waiting for my refund on a warranty contract and Wagner has yet to cancel the agreement. This was back in September. I think the car was in the shop more than I drove it. The dealership didn't disclose upon the sale or even when I was looking at the car that it had 2 accident claims on it. I accept that I didn't do my research on a used car by reviewing the car fax, but they didn't bring it forward either. The overall experience for me was just not what I expected from a Mercedes dealer.
