Mercedes-Benz
New Car Dealership in Shrewsbury, MA
Overall Rating
4.8/5
Read dealer reviews
At Mercedes-Benz of Shrewsbury we will work hard to make sure you have a great buying experience from the time you get on our lot and for the life of your vehicle. Our friendly salespeople provide the highest levels of customer satisfaction, making us your best choice for a Mercedes-Benz. We have a car lot full of great looking Mercedes-Benz vehicles, including popular models such as the C-Class, E-Class, M-Class, GL-Class and S-Class.
And for service for your new Mercedes-Benz, Mercedes-Benz of Shrewsbury is the place to go in Shrewsbury. Mercedes-Benz of Shrewsbury has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Mercedes-Benz of Shrewsbury Reviews
Overall Rating
4.8/5
35 out of 36 people recommended this dealer
Customer service needs improvement
Reviewed by Jackie
in Orange
December 23, 2019
The Wagner Corporation needs to look at the way their customers, current and previous are handled. Employees not being honest with repair time frame to inputting correct information into their system. I had to pay for a tire that I had a service contract on. Granted the money was refunded, but to go through the doubt that I had a contract bothered me. I have since traded my car and have been waiting for my refund on a warranty contract and Wagner has yet to cancel the agreement. This was back in September. I think the car was in the shop more than I drove it. The dealership didn't disclose upon the sale or even when I was looking at the car that it had 2 accident claims on it. I accept that I didn't do my research on a used car by reviewing the car fax, but they didn't bring it forward either. The overall experience for me was just not what I expected from a Mercedes dealer.
Great Experience
Reviewed by Wallygator
in Dracut, MA
May 14, 2017
We went in to veiw a used car. There was no sales pressure and the facility was excellent.
Honest, customer service.
Reviewed by Jackie
in Telluride, CO
March 13, 2016
I am from out of state, and made an inquiry online. I received a prompt reply and followup from a salesperson. Although I did not make a purchase at this time, I will definitely give them another try when circumstances change.
