295 Burnett Rd
Chicopee, MA 01020
Sales: 413-624-4100
Used Cars: 413-624-4100
Sales Department
| Sun | 11:00am – 4:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00pm – 4:00pm |
See all dealerships near Chicopee, MA that carry Mercedes-Benz
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
161 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I purchased my second vehicle from this dealership and it
I purchased my second vehicle from this dealership and it was another pleasant and seamless process. Dave Kenny was helpful a very accommodating on this purchase as well as my prior purchase. Great experience from start to finish!
Maximum rating = 5
Absolutely no negotiation on their listed price.
Absolutely no negotiation on their listed price. Provided data that does not support their higher price, Not worth dealing with, not sure how and why people would buy from them? They clearly don’t sell cars. They focus on their profit!
Dealer Response
Dear Mike, Thank you for your feedback. You are in fact correct: since all of our pre-owned vehicles are priced aggressively, our "wiggle room" is limited. Currently over 75% of our certified pre-owned inventory is classified as a "Good" or even "Great Deal" by cars.com. Most of our clients appreciate this transparency and the ability of getting a great car for a great price without have to haggle. Unfortunately the vehicle you were interested in since sold, but we will keep our eyes open for a similar car and be in touch you as soon as we find a match. Best, Peter
Maximum rating = 5
I recently purchased a car from Mercedes-Benz of
I recently purchased a car from Mercedes-Benz of Springfield and had an outstanding experience, thanks to an incredible salesman, Dave Kenny, and his team. Dave was a true professional with years of experience, and it absolutely showed. He was knowledgeable, attentive, and took the time to listen to my needs. He guided me to the perfect car without any pressure. The entire process was smooth, enjoyable, and tailored to exactly what I wanted. Exceptional service from start to finish! Anthony Bailey in finance was just as impressive. Smart and straightforward, he secured an excellent rate that fit my budget perfectly. He explained everything clearly, kept it fully transparent, and made the paperwork effortless, delivering a fantastic deal I’m thrilled with! I highly recommend Dave Kenny and his team to anyone shopping for a car. They made my experience stress-free and a genuine pleasure from beginning to end. Thank you, Mercedes-Benz of Springfield, for providing caring individuals who take as much pride in their work as they do in their customers' happiness and experience with you!
Maximum rating = 5
Mercedes-Benz of Springfield is now serving Western Massachusetts from our brand new location at 295 Burnett Road Chicopee MA.
Come visit our gorgeous new facility filled with the latest Mercedes-Benz vehicles. Located right off the Mass Pike. Also serving parts of VT NH and CT for New and Certified Pre-Owned Mercedes-Benz vehicles.
Visit our state of the art authorized Expert Service Center Genuine Parts Center and Tires Center and let our factory-certified experts take care of your special car.
Find out what your used car is worth with our appraisal tool.