3301 Briggs Chaney Rd
Silver Spring, MD 20904

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Sales: 888-830-2182

Used Cars: 877-884-6289

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu Closed
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 4:00pm
Thu Closed
Fri 7:30am – 7:00pm
Sat 8:00am – 3:00pm

Reviews of Mercedes-Benz of Silver Spring

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

2455 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Was extremely upfront, helpful, and attention to detail.

Reviewed by msoluteDecember 20, 2025

Was extremely upfront, helpful, and attention to detail. Was a pleasurable experience, friendly, and no time wasted.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a wonderful experience at Mercedes-Benz of Silver

Reviewed by njlewis88December 19, 2025

I had a wonderful experience at Mercedes-Benz of Silver Spring. Chevist was incredibly patient and helpful throughout the process, especially since I had my 3-year-old son with me. He made the entire visit stress-free and ensured I felt comfortable every step of the way. The GLB 250 exceeded my expectations, and I couldn’t be happier with my purchase. Thank you to Chevist and the team for making this such a great experience.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service was experiential,Professional and knowledgeable

Reviewed by Ruby Brown from Silver Spring, MDDecember 18, 2025

Service was experiential,Professional and knowledgeable Everyone from the front desk attendants, to the service representatives had great customer service support. They answered every question presented to them with accuracy. They also provided solutions if needed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Ruby, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Silver Spring

At Mercedes-Benz of Silver Spring our primary concern is the satisfaction of our customers.

We are located at 3301 Briggs Chaney Rd. in Silver Spring. Come see why over 480 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Silver Spring Mercedes-Benz dealership is one of the premier Mercedes-Benz dealers in the state of Maryland!

We invite you to shop our website at www.mercedesbenzsilverspring.net where you will find a great selection of new and used Mercedes-Benz vehicles including the CLA C E CLS S GLK M GL SLK & SL Classes in addition to AMG & Sprinter.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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