9727 Reisterstown Rd
Owings Mills, MD 21117

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Sales: 888-828-8548

Used Cars: 877-887-7444

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 3:00pm

Reviews of Mercedes-Benz of Owings Mills

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2570 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

The dealer responded and said pictures we not available

Reviewed by hgwatson54January 20, 2026

The dealer responded and said pictures we not available yet but Kim sent pictures using her cell phone.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mr. Dennis Epps is the professionalism of professional I

Reviewed by Andre west-PearsonJanuary 14, 2026

Mr. Dennis Epps is the professionalism of professional I say that because he made the whole shopping experience for my new Mercedes-Benz GLE 350 so smooth and so easy. I did the process online. Mr. Dennis called me to set up a time and appointment. I arrived to the appointment , Mr Dennis knew exactly what vehicle I wanted to test Drive Mr Dennis explained to me each step of the whole experience about my new vehicle. He also walked me through all of the features that were featured on my vehicle. Over all if you’re looking for an upfront professional sales persons please do not hesitate to reach out to him. The best in the business of sales. That I have ever came in contact with in a long time. Not to mention I only took my car in for services and to walk away with a brand new truck. The whole experience was amazing…..

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Andre, thank you so much for your feedback! Dennis will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a really great experience at Mercedes-Benz of

Reviewed by ashleyjenelle613January 05, 2026

I had a really great experience at Mercedes-Benz of Owings Mills. My sales advisor aka the Showroom Specialist, Andy, was amazing and made me feel welcome from the moment I walked in until I signed all of my documents. He took the time to make sure all of my questions were answered and that I had everything I needed to feel confident in my decision. This experience was completely different from one I had at another Mercedes dealership, where my car was hit by a tow truck during my first service visit. After that, every interaction there felt frustrating and disappointing. Because of that, I was honestly nervous going into this process again. I’m so glad I came to this particular dealership. The entire team genuinely cared and made sure I walked out feeling confident , not rushed or pressured, and without any buyer’s remorse. I truly felt supported throughout the process. I’m very grateful for Andy and the team at Mercedes-Benz of Owings Mills and would absolutely recommend them to anyone looking for a positive, thoughtful, and trustworthy car-buying experience!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Owings Mills

Welcome to Mercedes-Benz of Owings Mills website where you can browse our entire inventory of new Mercedes-Benz vehicles and used cars at our Baltimore County region dealership. Come visit us to test drive a vehicle speak to one of our experts or discuss Mercedes-Benz financing options. You can also call us at our number above. Mercedes-Benz of Owings Mills provides quality vehicles from Mercedes-Benz to the Randallstown Woodstock Westminster and New Windsor area. Our large selection ensures that we have a vehicle for everyone no matter what it is you're looking for.

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