Mercedes-Benz Of Hagerstown in Hagerstown including address, phone, dealer reviews, directions, a map, inventory and more

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1955 Dual Hwy
Hagerstown, MD 21740

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Sales: 877-638-9614

Used Cars: 888-449-4212

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Mercedes-Benz Of Hagerstown

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2893 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Top rated experience with not only the dealership, but

Reviewed by mathews18scJanuary 26, 2023

Top rated experience with not only the dealership, but more distinctively, Kyle, my sales rep... he was a rock star. I understand professionalism is a key factor in sales, but if you don't have a sense of humor and an excellent personality, you won't get my business, regardless of your attempts. Kyle went above and beyond 150% of my expectations, and we drove off with the exact vehicle I had my eyes on!! If you're in the market for new or used vehicle, go see Kyle at MBoH; tell him I sent you. And no, I am not a paid marketer - just a middle aged chic with a new ride. OOOOH and then there is this 2# original Belgium chocolate bar they give you as a hospitality thank you gift - and let me say, IT IS DELICIOUS!! :-) Vroom Vroom

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Your review is everything we hope to see! We're elated that Kyle could be the ideal salesperson for you and accommodate your specifications — he will be so grateful for all your kind words. It's also wonderful to see you enjoyed our complimentary chocolate bar! Safe travels, and enjoy your new ride!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

My experience at Hagerstown, Mercedes was stellar from

Reviewed by indochinefyodorovJanuary 24, 2023

My experience at Hagerstown, Mercedes was stellar from start to finish. Kyle Swanson,is hands-down, the best! He is professional, knowledgeable, personable, patient, courteous, and conscientious about prompt communication. He made purchasing a car as easy and pleasurable as it could possibly be. The dealership is organized and professional. Christine Thomas was also extremely knowledgeable and guided me through the contract process. She made thoughtful and informed suggestions that helped quickly make decisions. The dealership has followed up on every detail in a timely fashion. Hagerstown Mercedes is what every car dealership should be. Thank you!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Kyle and Christine are sincerely humbled by your glowing review! It is great to see that you had a wonderful car-buying experience with us. Thank you for choosing Mercedes-Benz of Hagerstown and congratulations on your new car!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Barry was really helpful and accommodating.

Reviewed by VMPJanuary 23, 2023

Barry was really helpful and accommodating. Highly recommend this dealership. The only downside of the entire experience was the 1 hr drive to Hagerstown.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for highlighting Barry and his wonderful service! Our team is always here to help you out!

Overall Experience 5

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Maximum rating = 5

About Mercedes-Benz Of Hagerstown

With award-winning service a professional sales and leasing team and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.

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