Mercedes-Benz Of Hagerstown in Hagerstown including address, phone, dealer reviews, directions, a map, inventory and more

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1955 Dual Hwy
Hagerstown, MD 21740

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Sales: 877-638-9614

Used Cars: 888-449-4212

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Mercedes-Benz Of Hagerstown

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2653 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very friendly and patient staff! This was my first...

Reviewed by Darcy JSeptember 19, 2021

Very friendly and patient staff! This was my first experience with Mercedes Benz and Barry was very thorough and helpful at every step. He made the process easy and I never felt any pressure to make a decision until I was ready. Tony then assisted with financing and took the time to explain things clearly and answered my questions. Would definitely recommend this team and dealership!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We couldn't agree more that Barry and Tony have their customer's best interests in mind. We are so happy to hear you were able to have such a great buying experience with us. We hope you enjoy the new ride. Have a great day, Darcy! - Mercedes-Benz of Hagerstown

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were impressed with the care for our time and desires....

Reviewed by mjohnston6September 14, 2021

We were impressed with the care for our time and desires. Excited for our new Mercedes.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Mercedes-Benz of Hagerstown team. Enjoy your new vehicle, and we hope to see you back again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly and extremely helpful. I called and spoke...

Reviewed by tylersimmersSeptember 14, 2021

Very friendly and extremely helpful. I called and spoke with Kyle Swanson who immediately went above and beyond to help me make my purchase. He had the car ready for me when I arrived, walked me through paperwork, answered all of my questions, and made the entire experience very pleasant. I will be referring friends/family to Kyle Swanson at Mercedes-Benz of Hagerstown.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the great review, Tyler! We are thrilled to hear that you had such an outstanding purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz Of Hagerstown

With award-winning service a professional sales and leasing team and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.

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