6631 Baltimore National Pike
Catonsville, MD 21228

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Sales: 410-702-5167

Used Cars: 410-702-5162

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Catonsville

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

654 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent experience, once again.

Reviewed by jeffNovember 02, 2025

Excellent experience, once again. I am a busy attorney and professor with a dealership very close to my house. I choose to drive 90 minutes one way instead to have my vehicles serviced-I will go no where else. In the service department, my advisor is Jackie Pressman. She is knowledgable, experienced, friendly and efficient. She does an outstanding job and always keeps me informed. Marianne Queen, customer relations manager, is fantastic and makes sure everything runs smoothly while at the dealership. Also extremely helpful and professional were Marilyn Munoz and Carlos Hernandez. Finally, I would like to highly recommend Zach Smith on the sales side. He is second to none in his knowledge of the vehicles, inventory, and Mercedes products. He is great and easy to work with-no pressure whatsoever. He is why I buy vehicles there and recommend the dealership to family and friends. MB of Catonsville is fortunate to have such a talented staff. JLH, Esq.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

All staff was 5 Star.

Reviewed by Crystal Grant from Baltimore October 05, 2025

All staff was 5 Star. Very timely and professional, From start to finish provided amazing service

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're lucky to have you as a customer, Crystal. Thank you for supporting Mercedes-Benz of Catonsville!

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Maximum rating = 5

5.0 (out of 5)

my first time building day was amazing.

Reviewed by David from YesOctober 01, 2025

my first time building day was amazing. Everyone was a professional courteous and showed a special answer in me well appreciate

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi David, thank you for sharing your positive feedback about our professional and courteous team at Mercedes-Benz of Catonsville. We appreciate your business and hope to see you again!

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Maximum rating = 5

About Mercedes-Benz of Catonsville

Koons brings the experience of buying a new or pre-owned car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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