Euro Motorcars Bethesda

I'd like to start by saying my sales experience with Rene was top of the line along with the finance department with Charley. Both of those gentlemen are top notch. They both deserve 5 stars. The low rating is 100% from the title and tags department. I traded my car in on 7/31/25. It is now 9/9/25. 40 days and my tags have still not been transferred to my new car. I have called 3 times and been told the paperwork is still processing. The first time I called about something else and I asked for an update on the tags before I got off the phone I was told it would be early the following week. That was 30 days ago. I am paying for my tags and now have gone over a month without being able to use them. A month's worth of my tags sitting in my trunk. What they are doing is legal as my temp tags are still a few weeks from expiring but that does not make it right professionally or ethically. I have bought approximately 20 vehicles over the years and never had to wait this long for a simple tag transfer. To make it worse the vehicle I traded in has now been listed for sale for over a week. They did all they need to do on their end to benefit them to get that car for sale but haven't done a thing on my end since I left the lot. It is the equivalent of someone owing you money but posting pics of their new items on social media. As of yesterday I made my first payment (due within first 45 days) and I am still riding around with temp tags. Once again its perfectly legal but horribly unprofessional and reeks of professional procrastination. It shows that they won't lift a finger for you once they have what they want. I am sure it took much more work to get my traded in car ready to be for sale that it takes to transfer tags. Yet here we are with temp tags while my old car is showroom ready. Then to top if off the MVA is emailing me asking me to provide information to them about why I don't have insurance on the vehicle I traded in and threatening to suspend my registration so today I've had to take time out of my day to respond and email them documents showing that I don't have the vehicle anymore. Basura.

My experience with Rene the salesman was very pleasant and he was patient/professional. Excellent job 👍

EuroMotorcars is an impeccably showroom ready venue. Professionalism greets you from the receptionist to finance. This looks favorably upon EuroMotorcars and the professionals that work there.