2440 Richmond Rd
Lexington, KY 40502

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Sales: 859-268-1150

Used Cars: 859-268-1150

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 2:00pm

Reviews of James Motor Company

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

We were treated with respect and their dealership was

Reviewed by 606kmJanuary 12, 2024

We were treated with respect and their dealership was very accommodating to my family. I would recommend this dealership to a friend.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bought a car from Bob Spradlin and had a great

Reviewed by scalfbeverlyNovember 21, 2023

Bought a car from Bob Spradlin and had a great experience. He took the time to explain all the car functions to me and there are a lot of things to learn in a Mercedes! He was so patient and kind, felt more like a friend that a sales person. Can not recommend Mr. Spradlin and James Motor company enough. Great people and an awesome dealership.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great buying experience!

Reviewed by Sharon Miller from Lexington, KentuckyAugust 29, 2023

I recently purchased a vehicle from James Motors in Lexington. I have to say it was my best experience ever purchasing a vehicle. I'm a single, older woman and the process can be intimidating. But, there was none of the usual pressure or haggling back and forth. They were super easy to deal with and even went above and beyond by allowing me to take the car early because they were experiencing computer issues. I would have expected this had I been purchasing a $120,000 Mercedes, but I was purchasing a USED vehicle. Be sure to ask for Danny Arnold.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About James Motor Company

James Motor Company is the premier Mercedes-Benz and AMG dealer serving central Kentucky. With our award winning sales and service departments and our fleet of loaner vehicles we guarantee your ownership experience will be the best it can be.

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