9993 Hickman Rd
Urbandale, IA 50322

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Sales: 515-446-3904

Used Cars: 515-446-3911

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Des Moines

Overall Rating:

4.9 (out of 5)

92% recommend this dealer

679 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Nathan Karr did an excellent job explaining my questions

Reviewed by Russelldavid1954August 14, 2025

Nathan Karr did an excellent job explaining my questions that I had about the service of my Sprinter. Got my Sprinter in, diagnosed the problem, had parts and out the door in hour!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're glad Nathan was able to assist you so efficiently at Mercedes-Benz of Des Moines. Thank you for your trust in our team, we hope to work with you again. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service - good variety of available

Reviewed by rvdavJune 27, 2025

Excellent customer service - good variety of available inventory - Ruggero made this a great, easy purchase

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're excited to hear that Ruggero and the team at Mercedes-Benz of Des Moines made your purchase experience smooth and enjoyable. Thank you for highlighting our excellent customer service and inventory variety! See you next time.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Morgan was very patient and worked around my crazy

Reviewed by EmmanuelJune 26, 2025

Morgan was very patient and worked around my crazy schedule to make sure I got what I was looking for overall a job well done so thank you. Then git helped by Krisatian who was also excellent. Cheers!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Emmanuel, we're excited to hear that Morgan and Kristian provided excellent service at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us! Cheers to many happy miles ahead!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Des Moines

Thanks for visiting us at Mercedes-Benz of Des Moines. We are proud to offer to offer the two top luxury brands under one roof top. We are the leader in Luxury in the Des Moines area Iowa and the Greater Midwest. We have a great selection of both New an Pre-Owned vehicles on site. We look forward to offering our Clients a World Class Experience. Please feel free to contact us with any questions regarding your purchasing needs or stop by and see us today!!!

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